SKILLS TRAINER - FT CHEYENNE RESIDENTIAL

Classification: Non‑Exempt

Reports to: Program Director / Supervisor / Lead

Date: April 2025

Summary / Objective

The Skills Trainer will provide support, skill training, and one‑on‑one supervision to clients as outlined in the treatment plan. The role also includes maintaining case records and documentation per Volunteers of America Northern Rockies policies and coordinating facility operations and client needs with other staff.

Essential Functions

• Provide support, supervision, activities, and skills training individually and/or in group settings as outlined in the treatment plan (e.g., coping skills, self‑care, social interaction skills, illness management, crisis management, daily living activities, community awareness, transitional support).
• Participate as an integral member of a multidisciplinary treatment team; attend team meetings, community partner meetings, and case staffing as assigned.
• Conduct in‑home skills‑training visits to assist clients with developing independent‑living skills.
• Assist in preparing materials for day‑treatment processes, including copying/packets, setting up group rooms, and organizing workspaces.
• Clean program facilities/areas as needed or assigned.
• Provide all services within the detoxification process of the Alcohol Recovery Center (ARC), including non‑medical monitoring, medication monitoring, basic risk assessment, and immediate referral to appropriate staff.
• Ensure clients’ life/medical safety, behavioral control, and crisis‑prevention activities within scope of practice; contact supervisors, clinicians, and emergency services as required.
• Coordinate daily facility operations, including monitoring, walkthroughs, and room searches according to program needs.
• Transport clients to services and appointments as authorized by the treatment plan.
• May administer drug and alcohol screens/tests as needed and authorized by clinical staff.
• Utilize assessments such as DLA‑20, MIS, PHQ‑9, GAD‑7, SOWS, or CIWA as outlined in the program.
• Maintain case records and documentation in accordance with agency policies.
• Participate in all supervision, staff meetings, and required training.
• Maintain productivity/billable‑hour expectations as determined by leadership.
• Other duties as assigned.

Competencies

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to meet tight deadlines under pressure
• Strong organizational skills
• Ability to work both independently and as part of a team
• Practical oral and written communication skills
• Continuous demonstration of servant‑leadership behaviors and cultural values

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

The role operates in a residential facility environment and routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The employee is regularly required to talk or hear, use close vision and adjust focus, lift files, open filing cabinets, and bend or stand on a stool as necessary.

Travel

Some travel is required for this position.

Required Education, Experience, or Eligibility Qualifications

• High School Diploma or GED
• Valid driver’s license (must possess and maintain)
• 1–2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
• Must obtain and maintain within the first 30 days of employment the following certifications (training provided in‑house):
  • CPR / First Aid
  • Mental Health First Aid
  • MANDT

Preferred Education and Experience

• Experience working with people experiencing mental illness and/or substance‑use problems
• Experience working with individuals actively experiencing a crisis
• Experience in a residential service environment
• 3–5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness