SKILLS TRAINER - PT CHEYENNE RESIDENTIAL

Classification: Non-Exempt | Reports to: Program Director/Supervisor/Lead | Date: April 2025

About the role

The Skills Trainer will provide support, skill training, and one-on-one supervision to clients as outlined in the treatment plan. The Skills Trainer will also maintain case records and documentation per Volunteers of America Northern Rockies' policies and procedures and coordinate facility operations and client needs with other staff.

Responsibilities

• Provide support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan (coping skills, self-care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming/outgoing residence transitional support, etc.).
• Participate as an integral member of a multidisciplinary treatment team; attend team meetings, community partner meetings, and case staffing as assigned.
• Conduct in-home skills training visits to assist clients with developing independent living skills.
• Assist in preparing materials for the day treatment process (preparing copies/packets, preparing group room, cleaning and organizing workspace).
• Clean program facilities/areas as needed or assigned.
• Provide all services within the detoxification process of the Alcohol Recovery Center (ARC) for clients, including non-medical monitoring per ARC policies, medication monitoring per medical policies, basic risk assessment with immediate referral for expanded assessment, and life/medical safety, behavioral control, and crisis prevention activities.
• Contact clinical staff as needed to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care.
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
• Transport clients to access services and appointments as authorized by program needs and treatment plan.
• Administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Utilize assessments with clients as outlined in the program (e.g., DLA-20, MIS, PHQ-9, GAD-7, SOWS, CIWA).
• Maintain case records and other documentation per agency policies.
• Comply with all Volunteers of America Northern Rockies policies and procedures for assigned programs.
• Participate in all supervision, staff meetings, and training required by supervisor and organization.
• Maintain productivity/billable hour expectations as determined by leadership.
• Perform other duties as assigned.

Skills

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Strong oral and written communication skills
• Continuous demonstration of behaviors aligned with servant leadership and cultural values (Communication, Compassion, Integrity, Respect, Excellence)

Supervisory responsibility

This position has no direct supervisory responsibilities.

Work environment

This job operates in a residential facility environment. The role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical demands

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities include close vision and the ability to adjust focus. The position requires lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Travel

Some travel is required for this position.

Qualifications

Required

• High School Diploma or GED
• Valid driver's license (must possess and maintain)
• 1–2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
• Must obtain and maintain valid certifications within the first 30 days of employment (training provided in-house):
  • CPR / First Aid
  • Mental Health First Aid
  • MANDT

Preferred

• Experience working with people experiencing mental illness and/or substance use problems
• Experience working with people actively experiencing a crisis
• Experience working in a residential service environment
• 3–5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness