Skilled Nursing Facility Admissions Data Entry Assistant
Data Entry
Accurately input patient demographics, referral information and admission details into our EHR/CRM. Maintain data integrity and ensure timely updates to patient records.
Be able to self-audit missing information consistently.
Outreach & Communication
Complete outbound calls to potential admissions and families to review admissions process, gather missing information and schedule tours.
Be able to answer general questions and connect families to additional resources.
Document all communication in the EHR/CRM.
Light Contract Work
Assist in preparing pre-admission related documents and preadmission contracts.
Ensure Proper filing and digital storage of signed documents.
Opportunity
Back up to Intake Coordinators and Shadow and assist the VOB team in determining eligibility.
Learn to navigate payor portals and interpret basic insurance information.
Learn the Intake Process and begin to service to be able to assist during high traffic times.
Qualifications
- High school diploma or equivalent required; associate degree or coursework in healthcare administration a plus.
- Strong typing and computer skills; familiarity with EHR systems preferred.
- Familiarity with strong communication skills, including excellent phone etiquette.
- Ability to handle sensitive information with confidentiality.
- Willingness to learn and grow into more advanced administrative functions.