Ski Valet - Winter 26-27

About the role

The Ski Valet position is part of the Winter 2026-27 season at Snowmass operated by Aspen Skiing Company, a division of Aspen One. The company is committed to sustainability and offers a range of services including ski and snowboard rentals, retail, and dining.

Responsibilities

• Provide fast, accurate and appropriate storage and retrieval of a variety of winter sports equipment
• Greet guests and maintain a friendly and helpful attitude when dealing with guest needs
• Act independently to assure efficient, clean and organized shop/facilities operations at all times
• Maintain a broad knowledge base adequate to answer all guest equipment-related queries as well as a variety of resort-wide information
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests
• Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations
• Run skis and snowboards over waxing equipment when required
• Comply with required risk management and indemnification procedures
• Other duties as assigned

Qualifications

• High School Diploma or equivalent required
• 1 year previous rental shop experience preferred
• 1 year previous customer service experience preferred
• High School Diploma or equivalent preferred
• Must pass ski manufacturers' binding certification (on-the-job training provided)
• Knowledge of product or service
• Knowledge of companies fire and safety procedures
• Strong knowledge of surrounding town and areas
• Basic industry terminology
• Proficiency in communicating clearly both verbally and in writing to team members
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
• Knowledge of company policies and procedures
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to understand written and verbal English
• Ability to work independently with minimal supervision
• Ability to work effectively in team settings, contributing positively to group dynamics
• Report to work in compliance with grooming standards
• Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels permit
• Ability to multi-task and to control a busy environment

Job Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks