Ski Technician - In-House Rental + Valet Attendant - Canyons Village, Park City

About Us

Ski Butlers was founded in 2004 to take the hassle out of getting on the mountain and to share a love for the mountains with customers, partners, and team members. Over the past 20 years we have cultivated an extraordinary team culture built on collaboration, teamwork, accountability, and fun. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental and valet operations, now servicing over 40 resorts in North America and Europe. Our five core values—Service, Simple, Purposeful, Curious, and Give—guide everything we do, from delivering exceptional service to supporting net‑zero climate initiatives, building lifelong friendships, and making guests’ vacations memorable.

About The Role

As an In‑House Ski Technician + Valet Attendant you will be the face of Ski Butlers at the Waldorf Astoria Park City. You will create a seamless guest experience from arrival through departure, welcoming guests before and after their time on the mountain, assisting with putting on and removing ski boots, storing and retrieving equipment, providing ski and snowboard rentals, and working side‑by‑side with hotel team members. The Waldorf Astoria Park City is a luxury mountain property in Canyons Village of Park City Mountain Resort; Ski Butlers operates as an extension of the hotel’s skier services.

Primary Responsibilities

• Welcome guests and create a seamless, personalized experience that reflects the standards of Ski Butlers and the hotel while consistently meeting Key Customer Requirements:
  • KCR #1 – On Time: Prepare and retrieve equipment within promised timeframes.
  • KCR #2 – Communication: Set clear expectations around the entire scope of service.
• Accurately tag, store, organize, stage, and retrieve guest‑owned and rented equipment.
• Anticipate guests’ needs before and after their time on the mountain, including helping them put on and remove ski boots.
• Work collaboratively with hotel teams (concierge, bell, front desk, transportation) to coordinate service and resolve guest needs.
• Complete the entire Cycle of Service for scheduled and reactive ski/snowboard rentals:
  • Booking rental orders.
  • Packing rental orders in advance of equipment fitting.
  • Fitting guests for rental equipment and providing a highly personalized fitting experience.
  • On‑mountain support for guests requesting equipment changes.
  • Picking up equipment from guests at the end of their rental period; sanitizing, tuning, and restocking it for the next use.

Secondary Responsibilities

• Maintain a clean and organized workspace.
• Perform basic ski/snowboard tuning, waxing, and general equipment maintenance.
• Set up the next shift and prepare future team members for success.
• Snow removal.
• Restock amenities.

Requirements

• Professionalism, attention to detail, teamwork, and warm, personalized service in every interaction.
• Availability to work weekends, holidays, and both morning and evening shifts.
• No previous experience required.

Pay

$19.50 per hour base wage, plus tips.

Schedule

Winter 2026‑27, seasonal full‑time roles available. Expect weekend and holiday work; daily operations are split into morning and evening shifts.

Perks & Benefits

• Free Alterra Mountain Company Employee Pass – unlimited access to all Alterra‑owned resorts (subject to blackout dates).
• Discounted upgrade to Full or Base Ikon Pass.
• Epic Local Merchant Pass, valid at Park City Mountain Resort.
• Discounted access to 500+ industry brands.
• Generous discounts on Rossignol, Dynastar, and Lange equipment.
• 401(k) benefit and match for all staff members over 18 years old.
• Apex‑MEC (minimum essential coverage) plan for seasonal employees, covering preventive visits, urgent care, telehealth, limited hospitalization, prescription drugs, and multilingual behavioral health.
• Comprehensive Employee Assistance Programs offering emotional wellbeing and work‑life balance resources.

Location: Waldorf Astoria, Canyons Village, Park City, Utah.