Skate Monitor - Ice Attendant

About the role

The Company Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2026. Enchant Christmas has been a holiday tradition at the venue for the past FIVE years, delighting guests with its immersive experiences and festive atmosphere. Seaport Entertainment Group is a premier entertainment and hospitality company that owns and operates a unique portfolio of assets at the intersection of entertainment and real estate. Its diverse holdings include the Seaport neighborhood in Lower Manhattan, the Las Vegas Aviators® Triple-A Minor League Baseball team, Las Vegas Ballpark, and an ownership stake in Jean-Georges Restaurants, along with development interests on the Las Vegas Strip. Seaport’s mission is to deliver world-class customer experiences through integrated offerings in live entertainment, sports, dining, retail, and hospitality. Enchant Christmas, operated by Social House Entertainment, is a globally recognized holiday experience that has welcomed more than three million guests over the past seven years. While Enchant is rooted in the spirit of Christmas, it represents just the beginning of the company’s vision to create magical, large-scale experiences for audiences worldwide.

Do you love the thrill of ice skating and have a knack for keeping things safe and fun? As a Skate Monitor (Ice Attendant) at Enchant, you’ll be at the heart of the skating trail, helping guests glide with confidence while ensuring a safe and magical experience. You’ll combine your skating skills with a guest-first mindset, creating moments of joy on the ice while keeping everything running smoothly.

Responsibilities

• Safety First: Keep watch over the skating trail, stepping in quickly and calmly to prevent accidents and ensure a safe environment for all guests.
• Assist with Care: Help guests on and off the ice, offering friendly guidance and encouragement so everyone—from first-timers to seasoned skaters—feels supported.
• Lead on the Ice: Confidently skate the trail to monitor activity, assist with guests in need, and demonstrate safe skating practices.
• Maintain the Ice: Clear obstacles, watch for hazards, and report maintenance needs to keep the surface in top condition.
• Stay Connected: Communicate with the Skate Shop team and Skate Shop Lead to coordinate guest flow and share updates throughout your shift.
• Be Prepared: Attend pre-shift briefings to understand