SIU Claims Director

Key Responsibilities

• Develop and execute the enterprise fraud strategy across all Property & Casualty claim operations.
• Lead the Special Investigative Unit and oversee fraud prevention, detection, investigation, and mitigation initiatives.
• Provide oversight of fraud investigations involving Auto Physical Damage, Homeowners, Casualty, PIP, Appraisal, provider fraud, organized fraud rings, staged accidents, and Major Case initiatives.
• Lead the optimization of the Shift Technology fraud platform and partner with Analytics to enhance fraud detection, predictive modeling, and referral quality.
• Partner with Claims, Underwriting, Legal, Compliance, Internal Audit, and law enforcement to improve investigative outcomes and reduce fraud exposure.
• Develop executive reporting, monitor fraud trends and savings, and present strategic recommendations to senior leadership.
• Recruit, coach, and develop high-performing SIU leaders, investigators, and analysts while fostering a culture of accountability, innovation, and continuous improvement.

Qualifications

• Bachelor’s degree required.
• 8-10+ years of progressive Property & Casualty Claims experience.
• 5-7+ years of SIU leadership or enterprise fraud management experience.
• Significant experience with Personal Injury Protection (PIP), Casualty Bodily Injury, Major Case investigations, and multi-line Property & Casualty fraud.
• Experience with Shift Technology or comparable fraud detection platforms strongly preferred.
• Knowledge of multi-state insurance regulations and fraud compliance requirements.
• Excellent leadership, communication, analytical, and presentation skills.
• Professional designations such as CFE, CIFI, CPCU, or AIC are preferred.

Perks And Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year.
• Robust wellness & health and fitness reimbursement programs.
• 401(k) bonus program.
• Tuition reimbursement.
• Auto and home insurance discounts.
• Volunteer opportunities.
• 2:1 donation matching program.
• Company-paid life and disability insurance plans.
• Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plans.

Pay Range

The pay range for this position is $137,000 to $200,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.