Site Supervisor

Responsibilities

• Maintain accountability to ensure all eligible babies are screened.
• Perform and document newborn hearing screenings in accordance with clinical protocols and hospital requirements, including weekends and holidays as needed.
• Meet screening expectations set by Hearing Screen Manager.
• Inform Hearing Screen Managers immediately of any hospital issues or missed babies.
• Be the primary point of contact with parents and ensure scheduling of all follow-up outpatient appointments.

Qualifications

• Entry level healthcare experience.
• High school diploma or GED.
• Current CPR Certification or must obtain upon offer.
• Minimum two (2) years of experience as a manager or combination of training and experience.
• Prior experience with newborns and/or in a healthcare setting.
• One to two (1-2) years managing multiple sites (preferred).

Skills/Abilities

• Excellent written and oral communication skills.
• Excellent customer service skills.
• Able to manage high stress in a fast-paced environment.
• Computer proficiency and ability to perform accurate data entry.
• Flexibility to work on weekends and national holidays required.
• Able to lift, carry, push/pull up to 50 lbs.

About the Role

Baptist Medical Center-South invites applications for the position of Newborn Hearing Screen Site Supervisor. This role plays a vital part in overseeing the Newborn Hearing Screen program at multiple sites within the region. Responsibilities include direct delivery of newborn hearing screening services, maintaining high-quality screening practices, and administrative support. The ideal candidate should have a minimum of two years of experience as a manager or equivalent, along with prior experience with newborns and/or in a healthcare setting.