Site Supervisor

About the role

Duty on site for construction site, materials checking, maintaining labor, payment to daily labor, daily report to management, following daily toll plaza operations, managing booth operators, handling cash and digital revenue reconciliation, ensuring smooth traffic movement, and resolving technical or customer disputes according to the employer's standard operating procedures.

Responsibilities

• Oversee shift rotations and daily opening/closing of toll booths.
• Prevent traffic congestion by keeping lanes moving smoothly.
• Coordinate with highway authorities or security during emergencies.
• Supervise toll collectors and administrative personnel.
• Provide operational training and monitor staff performance.
• Ensure strict discipline, punctuality, and professional conduct.
• Verify and balance shift-wise cash collections and digital/electronic toll receipts.
• Prepare daily, weekly, and monthly financial collection reports.
• Hand over reconciled revenue securely to the accounts or finance department.
• Monitor electronic toll collection (ETC) systems, barrier gates, and computers.
• Report software or hardware faults immediately to technical teams.

Requirements

• 1-3 years of experience.
• Skills in electronic toll collection, daily operations management, transportation management, teller operations, IT operations, administrative operations, ticket operations, and traffic enforcement.