Site Supervisor

Responsibilities

• Serve as the primary on-site point of contact for event security operations, coordinating directly with the client’s event management team, site security, and GardaWorld supervisors.
• Aid in pre-event briefings, ensuring all event officers understand their roles, post assignments, and escalation procedures.
• Provide leadership and direction to event officers throughout each shift, acting as a working lead who supports both the client and GardaWorld management.
• Maintain oversight of event activity, crowd flow, and access points to ensure a safe, professional environment.
• Report and escalate incidents promptly through radio or Pixel to GSOC or on-site command.
• Maintain strong guest relations and represent GardaWorld in a professional, service-oriented manner.
• Collaborate with tech campus departments and event organizers to anticipate needs and adjust security coverage in real time.
• Complete detailed incident reports, event recaps, and post-event debriefs.
• Support logistics such as post setup, equipment checks, and roster tracking.
• Navigate campus maps and direct guests, vendors, or staff efficiently.

Qualifications

• Authorized to work in the U.S.
• Must provide documentation of High School Diploma or GED.
• Must possess a valid California Guard Card and 32-hour BSIS training certificates (may be completed during onboarding if needed).
• Must be 21 years of age or older.
• Must have a valid drivers license.
• One year of security experience required; prior leadership, field training, or event lead experience preferred.
• Excellent communication and customer service skills: must be articulate, professional, and approachable.
• Comfortable using technology (radio, Pixel, phone apps, and computers).
• Strong problem-solving and decision-making skills under pressure.
• Ability to work flexible schedules based on event timing and client needs.