Site Supervisor

GardaWorld Security Services is seeking a professional, dependable, and motivated Site Supervisor to oversee daily security operations at a client site. The ideal candidate will provide leadership to security officers, maintain strong client relationships, ensure compliance with company policies, and deliver exceptional customer service while maintaining a safe and secure environment.

Responsibilities

• Ensure GardaWorld's core values are reflected in all business practices and employee interactions.
• Oversee daily operations at the Truck Gate, ensuring all vehicle access procedures are followed and documented.
• Conduct regular exterior patrols to maintain a safe and secure perimeter and identify potential security or safety concerns.
• Supervise the Lobby Security Officer position to ensure proper visitor management, access control, and exceptional customer service.
• Monitor and operate video surveillance and camera systems, responding appropriately to security events and alarms.
• Utilize TrackTik tour management software to document patrols, incidents, and daily security activities.
• Operate and oversee access control systems, ensuring authorized entry and accurate access records.
• Maintain accurate post orders, incident reports, operational logs, and security records.
• Build and maintain positive working relationships with clients and serve as the primary liaison between GardaWorld, the client, and assigned staff.
• Supervise, mentor, and train Security Officers while promoting accountability and professional development.
• Review staffing levels and prepare officer schedules to ensure adequate site coverage and operational efficiency.
• Promote a strong safety culture and maintain the goal of zero workplace safety incidents.
• Respond promptly and effectively to emergencies while ensuring timely communication and accurate documentation.
• Direct, supervise, and support Security Officers during daily operations and emergency situations.
• Recognize outstanding employee performance and recommend rewards and recognition when appropriate.
• Address employee performance concerns, administer corrective action, and participate in disciplinary processes as needed.

Requirements

• Must meet the minimum age requirement as required by state law or contract.
• High school diploma or GED required.
• Previous supervisory experience in security, military, law enforcement, corrections, or a related field is preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while leading a team.
• Must successfully pass a comprehensive background screening.
• Must meet all state licensing requirements, where applicable.

Benefits

• Competitive pay: $19.57 per hour
• Consistent schedule: Monday through Friday, 8:00 AM – 4:00 PM
• Full-time, stable employment
• Career growth and advancement opportunities
• Professional training and development
• Supportive team environment
• Opportunity to work for a global leader in security services

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!