Site Supervisor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace.

About the role

The Site Supervisor oversees the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site in Buffalo, NY.

Responsibilities

• Oversee all aspects of the security function on-site, including staffing, scheduling, and on-site training of Allied Universal® personnel.
• Ensure contract-required training and screening elements for security personnel are met.
• Maintain overtime to a minimal or preset requirement designated by AUS.
• Regularly inspect security personnel and their job performance to ensure quality of service and contract compliance.
• Perform operations and related functions such as payroll, incident report review, and preparation of security surveys and post orders.
• Make recommendations for positive and negative personnel actions for those under direct supervision.
• Respond to client requests and make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding their duties.
• Make disciplinary action and commendation decisions pertaining to security personnel.
• Recommend productivity and cost-reduction strategies to management.
• Recommend physical security surveys and post orders.
• Recommend disciplinary actions or commendations for security personnel.

Requirements

• High school diploma or equivalent.
• Must be able to pass any State-required training or qualifications for licensing.
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
• At least one of the following:
  • Service in the active-duty military, military reserves, or National Guard.
  • Service in Auxiliary Police or Police Cadets.
  • Minimum of one year verifiable and successful supervisory experience in a security-related industry.
  • Associate's degree or higher in any discipline.
• At least 18 years of age (or 21 if armed, as required by the state).
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.

Skills

• Effective oral and written communication.
• Problem-solving and active listening.
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately.
• Compile, sort, and interpret data.
• Research, investigate, and compile information.
• Mediate conflict with tact and diplomacy.
• Write informatively, clearly, and accurately.
• Teamwork and attention to detail.

Preferred Qualifications

Meets basic qualifications for Custom Protection Officer.

Pay

$25.00 per hour.

Schedule

8:00 AM – 4:00 PM, Monday – Friday.

Benefits

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the perks program for restaurants, entertainment venues, and more.