Site Supervisor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Site Supervisor oversees the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Responsibilities

• Oversee all aspects of the security function on-site (staffing, scheduling, and on-site training of all Allied Universal® personnel assigned to the site).
• Ensure contract-required training and screening elements for security personnel have been met.
• Maintain overtime to a minimal or preset requirement designated by AUS.
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance during assigned shifts.
• Perform operations and related functions such as payroll, review and maintain incident reports, and assist in preparation of security surveys and post orders.
• Make recommendations for positive and negative personnel actions for those under direct supervision.
• Respond to client requests and make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding performance of their duties.
• Make disciplinary action and commendation decisions pertaining to security personnel.
• Make productivity and cost-reduction recommendations to management.
• Recommend physical security surveys and post orders.

Requirements

• Must possess a high school diploma or equivalent.
• Must be able to pass any State-required training or other qualifications for licensing.
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard.
  • Service in Auxiliary Police or Police Cadets.
  • Minimum of one year verifiable and successful supervisory experience in a security-related industry.
  • Associate's degree or higher in any discipline.
• Be at least 18 years of age, or higher if required by the state (21 years if armed).
• Be able to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.

Skills

• Effective oral and written communication.
• Problem solving.
• Active listening.
• Assess and evaluate situations effectively; identify critical issues quickly and accurately.
• Compile, sort, and interpret data.
• Research, investigate, and compile information.
• Mediate conflict with tact and diplomacy.
• Write informatively, clearly, and accurately.
• Teamwork.
• Attention to detail.

Preferred Qualifications

• Meets basic qualifications for Custom Protection Officer.

Benefits

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and more.