Site Supervisor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Site Supervisor oversees the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

• Walk/stand for long periods of time
• Work outside for long periods of time
• Work without direct supervision during shift
• Supervise and manage shift per client and Allied Universal® requirements

Responsibilities

• Oversee all aspects of the security function on-site (staffing, scheduling, and on-site training of all Allied Universal® personnel assigned to the site)
• Ensure contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance during assigned shifts
• Perform operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under direct supervision
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding performance of their duties
• Make disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost-reduction recommendations to management
• Recommend physical security surveys and post orders
• Recommend disciplinary action or commendation decisions for security personnel

Requirements

• High school diploma or equivalent
• At least 1+ year of security experience
• Valid driver’s license and good driving record
• Customer service experience
• Must be able to pass any state-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in a security-related industry
  • Associate’s degree or higher in any discipline
• Be at least 18 years of age (or higher if required by the state; 21 years if armed)
• Able to operate radio or telephone equipment and/or console monitors

Skills

• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, and compile information
• Mediate conflict with tact and diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

Preferred Qualifications

Meets basic qualifications for Custom Protection Officer.

Pay

$20/hour, paid weekly.

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to favorite restaurants, entertainment venues, and more