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Site Reliability Engineering Senior Manager

Bread Financial · Columbus, OH · 1 mo ago
$134k–$242k/yrFull-time

About the role

The Site Reliability Engineering (SRE) Senior Manager will lead a team of SREs to drive the implementation and adoption of site reliability best practices within Bread Financial. This role will build, mentor, and manage a high-performing SRE team that ensures the reliability, scalability, security, and performance of our business-critical systems. This role combines technical leadership, strategic thinking, and deep understanding of both SRE and FinTech to help us deliver maximum availability and operational excellence in a highly regulated industry.

Responsibilities

  • Lead, mentor, and manage a team of SREs to drive performance and career growth.

  • Set goals aligned to business strategy and foster a culture of collaboration, innovation, and continuous improvement.

  • Build capabilities in AI/ML-driven reliability, enabling use of modern tooling and intelligent automation.

  • - Partner in designing cloud-native infrastructure and services across AWS and Azure, applying SRE best practices.

  • - Ensure high availability, scalability, and security.

  • - Collaborate with architecture and engineering teams to deliver solutions aligned to business needs, and integrate AI-driven optimization tools to enhance resilience and automated operations.

  • - Implement and enhance monitoring, logging, and alerting to enable proactive incident detection and response.

  • - Drive adoption of AIOps capabilities, including anomaly detection, predictive alerting, automated root cause analysis, and noise reduction.

  • - Enforce SRE best practices and leverage AI/ML to improve incident analysis, pattern recognition, and toil reduction.

  • - Cultivate relationships across roles and organizations to maximize collaboration, partnership, and efficiency.

  • - Partner closely with Fusion Center peers, data science, AI/ML platform, and FinOps teams to align reliability objectives with broader technology and business strategies.

  • - Advocate for SRE practices and drive adoption across the organization.

  • - Champion the responsible use of AI within reliability engineering, including establishing governance guardrails for AI-assisted decision-making in production environments, consistent with financial regulatory requirements.

  • - Demonstrate strong business knowledge within the financial services domain, including an understanding of regulatory, compliance, and data privacy considerations (e.g., PCI-DSS, SOX, FFIEC) as they relate to AI adoption and operational reliability.

Requirements

  • High School Diploma or GED.

  • 8+ years of experience in an IT / SRE/DevOps /developer related field.

  • 3+ years of leadership experience.

Preferred Qualifications

  • Bachelor’s Degree in Computer Science or Information Technology or related field of study or equivalent, relevant work experience.

  • AWS, Azure, SRE Tools, and/or ITILv4 Certification.

  • 10+ years of experience in an IT / SRE/DevOps /developer related field.

  • 5+ years of leadership experience.

Skills

  • Team Leadership

  • Functional Expertise

  • Coaching and mentoring

  • Operational Excellence

  • Cross-Functional Collaboration

  • Artificial Intelligence (AI)

  • Predictive Analysis

  • Data Driven Approach

Benefits

Salary Range: $133,500.00 - $241,900.00
California: $153,500.00 - $302,400.00
Colorado: $133,500.00 - $254,000.00
New York: $146,800.00 - $302,400.00
Washington: $140,100.00 - $278,200.00
Maryland: $140,100.00 - $266,100.00
Washington DC: $153,500.00 - $278,200.00
Illinois: $133,500.00 - $266,100.00
New Jersey: $153,500.00 - $278,200.00
Vermont: $133,500.00 - $241,900.00
Ohio: $133,500.00 - $241,900.00
Maine: $133,500.00 - $241,900.00
Connecticut: $146,800.00 - $266,100.00
Virginia: $133,500.00 - $241,900.00

Pay

$133,500.00 - $241,900.00

Schedule

Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Physical And Mental Requirements

Stationary Position/Seated
Typing/Writing

Other Duties

Communicate/Hearing
Communicate/Talking
Work Environment: Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

About Bread Financial®

Bread Financial is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026.

Job Family Information Technology

Job Type: Regular

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