Site Reliability Engineer - Video Platform - USDS

About the role

The USDS Video Platform team is responsible for building the next generation video processing platform, providing excellent experiences for billions of users worldwide. We are seeking an experienced Site Reliability Engineer to help improve TikTok's video system, ensuring software reliability and tackling exciting challenges.

Responsibilities

• Responsible for the overall reliability of TikTok's video system, including video publishing and distribution.
• Perform lifecycle management of production systems, including change management, service deployment, operations, and emergency response.
• Monitor the system and respond to incidents to maintain system service level agreement (SLA); review and follow up on all production incidents.
• Perform capacity management of compute, storage, and network bandwidth resources to ensure system stability and reduce infrastructure costs.
• Provide strong support during big events to ensure the system can handle large volumes of internet traffic.
• Build tools, automations, visualizations, and monitors to facilitate the operation and optimization of global infrastructure.

Qualifications

Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical field involving software/system engineering, or equivalent working experience.
• Programming experience with at least one of the following languages: C, C++, Java, Python, C#, or Go.

Preferred Qualifications

• Extensive knowledge of networking, operating systems, database systems, and container technology.
• Good understanding of microservice architecture and hands-on experience troubleshooting large-scale distributed systems.
• Hands-on experience with common open-source systems such as Linux, MySQL, MongoDB, Redis, and ELK.
• Experience building solutions with AWS, Google Cloud, Azure, or other cloud services is a plus.
• Passionate, self-motivated, and strong teamwork skills.

About USDS TikTok

USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. Established in compliance with the Executive Order signed by President Trump on September 25, 2025, our foundation includes a comprehensive data privacy and cybersecurity program under defined safeguards to protect national security and secure U.S. user data, apps, and algorithms. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation.

USDS Joint Venture helps ensure Americans can continue expressing creativity, discovering new interests, and building communities and businesses globally. The company operates with an on-site presence to enable greater speed, alignment, and agility—especially in real-time decision-making and integrated execution. As such, the company is shifting to a fully in-person schedule of up to 5 days a week.

Why Join Us

At TikTok, inspiring creativity is central to our mission. Our innovative product helps people express themselves, discover, and connect. We create value for our communities, inspire creativity, and bring joy. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace challenges and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people globally, and so does our workplace. We celebrate diverse voices and strive to create an environment reflecting the communities we reach.

Pay

The base salary range for this position is $112,725 – $177,840 annually. Compensation may vary based on qualifications, skills, experience, and location. Base pay is part of a total package that may include discretionary bonuses, incentives, restricted stock units, and benefits such as medical, dental, vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure).

Schedule

This role follows a fully in-person schedule of up to 5 days a week.