Senior Site Reliability Engineer - Video Platform - USDS

About the Team

TikTok's video system is a world-leading video platform that provides multimedia storage, delivery, and transcoding services. As part of the USDS, the Video Platform team is responsible for building the next-generation video processing platform, delivering excellent experiences for billions of users worldwide.

Responsibilities

• Ensure the overall reliability of TikTok's video system, including video publishing and distribution.
• Perform lifecycle management of production systems, covering change management, service deployment, operations, and emergency response.
• Monitor the system and respond to incidents to maintain system service level agreements (SLA); review and follow up on all production incidents.
• Manage capacity for compute, storage, and network bandwidth resources to ensure system stability and optimize infrastructure costs.
• Provide strong support during high-traffic events to ensure the system can handle large volumes of internet traffic.
• Build tools, automations, visualizations, and monitors to streamline operations and optimize global infrastructure.

Requirements

• Bachelor's degree in Computer Science or a related technical field involving software/system engineering, or equivalent working experience.
• 5+ years of Site Reliability Engineering (SRE) or software development experience in large-scale online services.
• Programming experience with at least one of the following languages: C, C++, Java, Python, C#, or Go.

Preferred Qualifications

• Extensive knowledge of networking, operating systems, database systems, and container technology.
• Strong understanding of microservice architecture and hands-on experience troubleshooting large-scale distributed systems.
• Experience with common open-source systems such as Linux, MySQL, MongoDB, Redis, and ELK.
• Experience building solutions with AWS, Google Cloud, Azure, or other cloud services is a plus.
• Passionate, self-motivated, and skilled in teamwork.

About USDS TikTok

USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with content on our apps. Established in compliance with the Executive Order signed by President Trump on September 25, 2025, we operate under a comprehensive data privacy and cybersecurity program with defined safeguards to protect national security and secure U.S. user data, apps, and algorithms. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation.

USDS enables Americans to express creativity, discover new interests, and build communities and businesses globally. The company operates on-site across teams to enhance speed, alignment, and agility—especially in real-time decision-making, team development, and integrated execution. As a result, the company is transitioning from a hybrid work model to a fully in-person schedule, up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover, and connect. Our global, diverse teams make this possible by creating value for our communities, inspiring creativity, and bringing joy. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace resilience and an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

Pay

The base salary range for this position is $177,688 - $341,734 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include additional discretionary bonuses, incentives, and restricted stock units.

Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire, with increasing accruals by tenure).

The company reserves the right to modify or change these benefits programs at any time, with or without notice.

Schedule

This role requires a fully in-person schedule, up to 5 days a week.