Site Reliability Engineer (SRE) I
Thomson Reuters · Eagan, MN · 1 mo ago
Hybrid$71k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements (maybe Qualifications), Benefits, Pay, Schedule? The posting includes "What’s in it For You?" which includes benefits, hybrid work model, flexibility, career development, benefits, culture, social impact, making a real-world impact, benefits details. Also includes pay range. No explicit schedule. So we should include sections: About the role (maybe from first paragraph?), Responsibilities (Key Responsibilities), Requirements (Required Qualifications and Preferred Qualifications maybe combined?), Benefits (What’s in it For You? includes benefits), Pay (compensation range). Schedule not present, so omit.
We must not repeat job title. Use for each section heading. Use
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc.
We need to include sections only when posting has real specific content. So we will have About the role (intro paragraph), Responsibilities (list), Requirements (maybe split into Required and Preferred? Could combine but we need to preserve detail. Could have two subsections? But only headings allowed are those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use Requirements and Qualifications both? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which to include. We have both Required Qualifications and Preferred Qualifications. Could put them under Requirements (maybe separate lists). Or we could have Requirements and Qualifications separate: Requirements for required, Qualifications for preferred. That seems reasonable.
We also have Skills? Not explicitly separate; but we could put skills under Requirements or Qualifications. Probably not needed.
We need to preserve all substantive info: include details about hybrid work model, flexibility, career development, benefits, culture, social impact, making a real-world impact, specific benefits list (health, dental, vision, disability, life insurance, 401k, vacation, mental health days, parental leave, sabbatical leave, optional hospital insurance, optional life and AD&D, FSA/HSA, fitness reimbursement, EAP, group legal identity theft protection, 529 plan, commuter benefits, adoption & surrogacy assistance, tuition reimbursement, employee stock purchase plan). Also mention base compensation range $70,800 - $131,400 USD. Also mention annual bonus eligibility.
We need to avoid repeating job title. No mention of Job ID.
We need to remove boilerplate like EEO, legal, etc. The posting includes some boilerplate at end: "Thomson Reuters complies with local laws..." that's part of benefits description; we should keep as it's substantive? It's about benefits compliance; maybe keep but it's somewhat boilerplate. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about complying with local laws is legal but it's part of benefits description; might be considered boilerplate. However it's not duplicated; but it's a legal statement. Safer to remove it? The instruction says remove legal boilerplate. So we should omit that sentence.
Also remove duplicated lines: there may be duplicated benefit statements; we need to deduplicate.
We need to preserve all substantive information; we must not invent or summarize away detail. So we need to keep the list of benefits exactly as given, but we can combine duplicates.
Let's extract the benefits section:
From "What’s in it For You?":
- Hybrid Work Model: flexible hybrid working environment for office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
We need to avoid duplication: earlier they already mentioned flexible vacation, two company-wide Mental Health Days off, etc. Later they repeat similar. We should combine into a single list without repeating same items.
We need to preserve all substantive info; we can mention each benefit once.
Let's compile a comprehensive benefits list:
- Hybrid work model (flexible hybrid working environment for office-based roles, digitally and physically connected)
- Flexibility & Work-Life Balance: Flex My Way policies; work from anywhere up to 8 weeks per year
- Career Development and Growth: Grow My Way programming, skills-first approach for AI-enabled future
- Industry Competitive Benefits: flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs, resources for mental, physical, financial wellbeing
- Culture: inclusion and belonging, flexibility, work-life balance, values: Obsess over Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, Stronger Together
- Social Impact: Social Impact Institute; two paid volunteer days off annually; pro-bono consulting projects; ESG initiatives
- Making a Real-World Impact: helping customers pursue justice, truth, transparency; upholding rule of law, turning wheels of commerce, catching bad actors, reporting facts, providing trusted unbiased information globally
- US-specific benefits: market competitive health, dental, vision, disability, life insurance; competitive 401k with company match; market leading work life benefits: competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days), parental leave, sabbatical leave
- Additional benefits: optional hospital, accident and sickness insurance (employee-paid 100%); optional life and AD&D insurance (employee-paid 100%); Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection (employee-paid 100%); access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; access to Employee Stock Purchase Plan
We also have mention of Annual Bonus eligibility.
Pay: base compensation range $70,800 - $131,400 USD; base pay positioned within range based on knowledge, skills, experience, internal equity; part of total reward; may be eligible for Annual Bonus based on enterprise and individual performance.
Schedule: not mentioned.
Now we need to format.
We'll have:
About the role
... (intro paragraph(s) describing role)
Then Responsibilities: Responsibilities
- ... each responsibility
Then Requirements: Requirements
- ... required qualifications
Then Qualifications: Qualifications
- ... preferred qualifications
Then Benefits: Benefits
- ... each benefit item
Then Pay: Pay
... compensation range and bonus info
We must not include Schedule.
We need to ensure we don't include any boilerplate like "EEO". The "About Us" section maybe could be considered About the role? Actually we have an "About Us" paragraph at end describing Thomson Reuters. That's not about the role but about the company. Should we include? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" is not boilerplate; it's substantive about the company. Could be included maybe under About the role? But we already have About the role describing the role. The About Us could be separate but not in allowed headings. Could we include it under About the role? Might be okay to append after role description. But we must not invent headings. We could include it as a paragraph under About the role after the role description. That seems acceptable.
Thus About the role will contain: first paragraph(s) describing the role, plus the About Us paragraph.
Let's extract the role description:
"Thomson Reuters is strengthening its Site Reliability Engineering capability to help engineering and operations teams build, operate, and improve reliable production services. The Site Reliability Engineer will support the tools, processes, and operational practices that help teams detect, investigate, respond to, and prevent production reliability issues. You will work with observability platforms, operational documentation, automation, deployment information, and AI-enabled tools to improve the quality and availability of context used during day-to-day operations and incidents. This is a hands-on engineering role for someone who enjoys learning how complex systems work, improving operational readiness, and contributing practical solutions to production challenges. You will work closely with experienced SREs, Product Engineering teams, platform teams, and operations partners to maintain reliable services and reduce operational toil. Rather than expecting you to know every architecture on day one, this role will help you build familiarity across products and platforms through maintained documentation, dashboards, runbooks, telemetry, deployment data, and operational tooling. When you identify gaps in that context, you will help improve the systems and processes that keep it current. You will also use AI-enabled engineering and investigation tools responsibly to accelerate analysis, documentation, and operational workflows. You will apply technical judgment, validate outputs, and escalate when additional expertise or review is needed."
That's the role description.
Then after
for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to include sections only when posting has real specific content. So we will have About the role (intro paragraph), Responsibilities (list), Requirements (maybe split into Required and Preferred? Could combine but we need to preserve detail. Could have two subsections? But only headings allowed are those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use Requirements and Qualifications both? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which to include. We have both Required Qualifications and Preferred Qualifications. Could put them under Requirements (maybe separate lists). Or we could have Requirements and Qualifications separate: Requirements for required, Qualifications for preferred. That seems reasonable.
We also have Skills? Not explicitly separate; but we could put skills under Requirements or Qualifications. Probably not needed.
We need to preserve all substantive info: include details about hybrid work model, flexibility, career development, benefits, culture, social impact, making a real-world impact, specific benefits list (health, dental, vision, disability, life insurance, 401k, vacation, mental health days, parental leave, sabbatical leave, optional hospital insurance, optional life and AD&D, FSA/HSA, fitness reimbursement, EAP, group legal identity theft protection, 529 plan, commuter benefits, adoption & surrogacy assistance, tuition reimbursement, employee stock purchase plan). Also mention base compensation range $70,800 - $131,400 USD. Also mention annual bonus eligibility.
We need to avoid repeating job title. No mention of Job ID.
We need to remove boilerplate like EEO, legal, etc. The posting includes some boilerplate at end: "Thomson Reuters complies with local laws..." that's part of benefits description; we should keep as it's substantive? It's about benefits compliance; maybe keep but it's somewhat boilerplate. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about complying with local laws is legal but it's part of benefits description; might be considered boilerplate. However it's not duplicated; but it's a legal statement. Safer to remove it? The instruction says remove legal boilerplate. So we should omit that sentence.
Also remove duplicated lines: there may be duplicated benefit statements; we need to deduplicate.
We need to preserve all substantive information; we must not invent or summarize away detail. So we need to keep the list of benefits exactly as given, but we can combine duplicates.
Let's extract the benefits section:
From "What’s in it For You?":
- Hybrid Work Model: flexible hybrid working environment for office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
We need to avoid duplication: earlier they already mentioned flexible vacation, two company-wide Mental Health Days off, etc. Later they repeat similar. We should combine into a single list without repeating same items.
We need to preserve all substantive info; we can mention each benefit once.
Let's compile a comprehensive benefits list:
- Hybrid work model (flexible hybrid working environment for office-based roles, digitally and physically connected)
- Flexibility & Work-Life Balance: Flex My Way policies; work from anywhere up to 8 weeks per year
- Career Development and Growth: Grow My Way programming, skills-first approach for AI-enabled future
- Industry Competitive Benefits: flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs, resources for mental, physical, financial wellbeing
- Culture: inclusion and belonging, flexibility, work-life balance, values: Obsess over Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, Stronger Together
- Social Impact: Social Impact Institute; two paid volunteer days off annually; pro-bono consulting projects; ESG initiatives
- Making a Real-World Impact: helping customers pursue justice, truth, transparency; upholding rule of law, turning wheels of commerce, catching bad actors, reporting facts, providing trusted unbiased information globally
- US-specific benefits: market competitive health, dental, vision, disability, life insurance; competitive 401k with company match; market leading work life benefits: competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days), parental leave, sabbatical leave
- Additional benefits: optional hospital, accident and sickness insurance (employee-paid 100%); optional life and AD&D insurance (employee-paid 100%); Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection (employee-paid 100%); access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; access to Employee Stock Purchase Plan
We also have mention of Annual Bonus eligibility.
Pay: base compensation range $70,800 - $131,400 USD; base pay positioned within range based on knowledge, skills, experience, internal equity; part of total reward; may be eligible for Annual Bonus based on enterprise and individual performance.
Schedule: not mentioned.
Now we need to format.
We'll have:
About the role
... (intro paragraph(s) describing role)
Then Responsibilities:Responsibilities
- ... each responsibility
Requirements
- ... required qualifications
Qualifications
- ... preferred qualifications
Benefits
- ... each benefit item
Pay
... compensation range and bonus info
We must not include Schedule. We need to ensure we don't include any boilerplate like "EEO". The "About Us" section maybe could be considered About the role? Actually we have an "About Us" paragraph at end describing Thomson Reuters. That's not about the role but about the company. Should we include? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" is not boilerplate; it's substantive about the company. Could be included maybe under About the role? But we already have About the role describing the role. The About Us could be separate but not in allowed headings. Could we include it under About the role? Might be okay to append after role description. But we must not invent headings. We could include it as a paragraph under About the role after the role description. That seems acceptable. Thus About the role will contain: first paragraph(s) describing the role, plus the About Us paragraph. Let's extract the role description: "Thomson Reuters is strengthening its Site Reliability Engineering capability to help engineering and operations teams build, operate, and improve reliable production services. The Site Reliability Engineer will support the tools, processes, and operational practices that help teams detect, investigate, respond to, and prevent production reliability issues. You will work with observability platforms, operational documentation, automation, deployment information, and AI-enabled tools to improve the quality and availability of context used during day-to-day operations and incidents. This is a hands-on engineering role for someone who enjoys learning how complex systems work, improving operational readiness, and contributing practical solutions to production challenges. You will work closely with experienced SREs, Product Engineering teams, platform teams, and operations partners to maintain reliable services and reduce operational toil. Rather than expecting you to know every architecture on day one, this role will help you build familiarity across products and platforms through maintained documentation, dashboards, runbooks, telemetry, deployment data, and operational tooling. When you identify gaps in that context, you will help improve the systems and processes that keep it current. You will also use AI-enabled engineering and investigation tools responsibly to accelerate analysis, documentation, and operational workflows. You will apply technical judgment, validate outputs, and escalate when additional expertise or review is needed." That's the role description. Then after