Site Reliability Engineer II

About the role

DAT Freight & Analytics is an award‑winning employer of choice and a next‑generation SaaS technology company that has been at the leading edge of freight and logistics innovation for nearly five decades. Founded in 1978, DAT operates the largest freight marketplace in North America — processing 250 million+ load posts annually and maintaining one of the largest repositories of freight market transaction data in the world. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently. With nearly 700 teammates across offices in Denver, CO; Portland, OR; Seattle, WA; Springfield, MO; Toronto, ON; and Bangalore, India, DAT combines the credibility of a multi‑decade market leader with the drive of a company that is not done disrupting the industry it helped build.

Responsibilities

• Contribute to the design, implementation, and maintenance of scalable and reliable systems.
• Collaborate with engineering teams to ensure reliability targets are met.
• Identify and troubleshoot complex issues across distributed systems, ensuring minimal downtime and optimal performance.
• Advocate for and implement SRE best practices, including automation, monitoring, and incident response, to enhance system resilience.
• Participate in capacity planning and performance tuning to proactively address potential bottlenecks and support future growth.
• Leverage new AI tools to assist with coding and observability tasks.
• Assist and respond to critical engineering incidents.
• Improve your engineering skills within the SRE team.
• Provide technical guidance and best practices for use of cloud infrastructure and tooling.
• Contribute to Infrastructure-as-Code within the platform. We strive to automate all the things!
• Contribute to reliability-focused initiatives and projects.
• Help optimize our work to be customer-focused. Continually seek feedback from our customers on how we can improve.
• Assist in migrating legacy systems to modern, scalable cloud environments.
• Help develop and drive a culture of continuous improvement with the Platform Engineering and Software Engineering groups.
• Participate in an on-call rotation.

Requirements

• Strong collaboration and problem-solving abilities, especially within SRE or Platform Engineering/Infrastructure teams.
• Total of 2 to 4+ years industry experience.
• At least 1 year of traditional software engineering experience. Preferred: Typescript/Javascript.
• Experience with modern observability tools (Datadog preferred).
• Experience with cloud platforms (preferably AWS).