Site Reliability Engineer I
SITE RELIABILITY ENGINEER I
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Site Reliability Engineer I, you’ll drive our technology vision forward and push the boundaries of innovation with cutting-edge solutions. This is your opportunity to work with groundbreaking technology and tackle complex challenges, shaping the future of our tech landscape.
Solve high-impact technical puzzles by digging into complex issues, identifying root causes, and delivering fast, effective resolutions across multiple systems.
Collaborate across teams, triage escalations, partner with other support tiers, and interface with tech teams and stakeholders to drive companywide success.
Contribute to agile innovation by participating in Agile/SAFe processes and supporting deployments in both on-prem and cloud environments (AWS/Azure).
Champion customer experience by managing escalations professionally, resolving concerns efficiently, and ensuring every interaction reflects our commitment to excellence.
Stay sharp and SLA-compliant by balancing urgency with precision and maintaining high service standards in every aspect of technical support.
Essential Skills
Strong understanding of object-oriented programming and SDLC, with hands-on experience in scripting (C#, Java, Python), basic SQL/Postgres, code branching/merging, and cloud computing best practices—including deployment, management, and security.
Solid project management and communication skills.
Experience & Education
1-3 years of experience in SRE, Technical Support, or Software Engineering.
Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience.
Location
This job is hybrid and will require you to be in the office (Boston, Maitland, or Milwaukee) 25% of the time.
Benefits
Flexible work environment
Competitive salaries
Paid vacation and holidays
Roth and Traditional 401(k) plans
Robust professional development programs
Comprehensive health, wellness, and financial packages
Position Compensation Range
$53,000.00 - $90,400.00
AI Technology During Interviews
Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.