Site Reliability Engineer , Engineering Enablement (Remote)

This is a remote role based out of the US. The successful applicant may be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

About the team

At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and more intuitive with technology that simply works.

The SRE Engineering Enablement Team supports our CI Platforms, Developer Environments, tools, automation and processes that facilitate developers’ day-to-day work. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco.

Responsibilities

• Enable our engineers to easily, safely, and confidently experiment on and build great products.
• Lead the design and platform evolution of critical infrastructure for building, testing, and deploying our cloud applications.
• Spearhead the consolidation of disparate legacy tools into a modern, cohesive, and scalable developer platform.
• Influence and drive operational excellence within the organization.
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
• Work on cross-functional initiatives within Cloud Engineering and with non-technical stakeholders.
• Practice sustainable incident responses (on call rotation) and blameless postmortems.

Requirements

• Bachelor's degree in STEM and 5+ years of relevant experience, or Master's degree in STEM and 3+ years of relevant experience or equivalent related work experience.
• 3+ years of professional experience writing production-grade code in Python or Ruby, specifically focused on tooling or automation.
• 3+ years of experience managing infrastructure-as-code (e.g., Terraform, Ansible) in environments supporting 500+ nodes or complex, high-frequency CI/CD pipelines.
• Experience with modern Unix/Linux operating systems/distributions.
• Experience building and supporting tools for a quickly growing engineering organization (1500+ and growing).

Preferred Qualifications

• Experience in a hybrid cloud environment (bare metal, container orchestration, and managed cloud services).
• Background in containerization technologies Docker, Kubernetes.
• Familiarity with DORA and SPACE published DevOps measurement metrics.
• Deep interest in running highly resilient/scalable systems with an "owner/operator" mindset.
• Proven ability to quickly learn and dive into new or unfamiliar technologies within a diverse toolset.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range for this position is $138,100.00 to $198,200.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

For certain locations, the full salary range is listed below:

• New York City Metro Area: $155,000.00 - $256,000.00
• Non-Metro New York State & Washington State: $138,100.00 - $227,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave, short and long-term disability coverage, and basic life insurance.
• Restricted stock units (RSUs) which vest following continued employment.
• Paid time off:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
  • 1 paid day off for employee’s birthday.
  • Paid year-end holiday shutdown.
  • 4 paid days off for personal wellness.
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees.
  • Exempt employees participate in Cisco’s flexible vacation time off program with no defined limit (subject to availability and business limitations).
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward.
  • Additional paid time away may be requested to deal with critical or emergency issues for family members.
  • Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.
• For employees on sales plans, performance-based incentive pay split between quota and non-quota components.