Site Reliability Engineer , Engineering Enablement (Remote)

This is a remote role based out of the US. The successful applicant must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) and may perform work in FedRAMP High or IL-5 environments or other U.S. government-restricted work.

About the team

At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them. The SRE Engineering Enablement Team supports our CI Platforms, Developer Environments, tools, automation, and processes that facilitate developers’ day-to-day work. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco.

Responsibilities

• Architect the next generation of our developer platform, ensuring infrastructure is a catalyst for innovation.
• Enable engineers to easily, safely, and confidently experiment on and build great products.
• Lead the design and platform evolution of critical infrastructure for building, testing, and deploying cloud applications.
• Spearhead the consolidation of disparate legacy tools into a modern, cohesive, and scalable developer platform.
• Influence and drive operational excellence within the organization.
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
• Work on cross-functional initiatives within Cloud Engineering and with non-technical stakeholders.
• Practice sustainable incident responses (on-call rotation) and blameless postmortems.

Requirements

• Bachelor's degree in STEM and 5+ years of relevant experience, or Master's degree in STEM and 3+ years of relevant experience, or equivalent related work experience.
• 3+ years of professional experience writing production-grade code in Python or Ruby, specifically focused on tooling or automation.
• 3+ years of experience managing infrastructure-as-code (e.g., Terraform, Ansible) in environments supporting 500+ nodes or complex, high-frequency CI/CD pipelines.
• Experience with modern Unix/Linux operating systems/distributions.
• Experience building and supporting tools for a quickly growing engineering organization (1500+ engineers).

Preferred Qualifications

• Experience in a hybrid cloud environment (bare metal, container orchestration, and managed cloud services).
• Background in containerization technologies Docker, Kubernetes.
• Familiarity with DORA and SPACE published DevOps measurement metrics.
• Deep interest in running highly resilient/scalable systems with an "owner/operator" mindset.
• Proven ability to quickly learn and dive into new or unfamiliar technologies within a diverse toolset.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Pay

The starting salary range for this position is $138,100.00 to $198,200.00 for U.S. and Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for specific locations is:

• New York City Metro Area: $155,000.00 - $256,000.00
• Non-Metro New York State & Washington State: $138,100.00 - $227,900.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave, short and long-term disability coverage, and basic life insurance.
• Restricted stock units (RSUs) that vest over time.
• Paid time off:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
  • 1 paid day off for employee’s birthday.
  • Paid year-end holiday shutdown.
  • 4 paid days off for personal wellness.
  • Non-exempt employees: 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period.
  • Exempt employees: Flexible vacation time off with no defined limit (subject to business limitations).
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours carried forward annually.
  • Additional paid time away for critical or emergency family issues.
  • Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.
• For sales roles: Performance-based incentive pay split between quota and non-quota components.