Site Reliability Engineer , Engineering Enablement (Remote)

The application window is expected to close on 09/28/2026. This is a remote role based in the US. The successful applicant must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) as the role may involve work in FedRAMP High or IL-5 environments or other U.S. government-restricted tasks.

About the Team

At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and more intuitive with technology that simply works.

The SRE Engineering Enablement Team supports our CI Platforms, Developer Environments, tools, automation, and processes that facilitate developers’ day-to-day work. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco.

Responsibilities

• Architect the next generation of our developer platform, ensuring infrastructure is a catalyst for innovation.
• Enable engineers to easily, safely, and confidently experiment on and build great products.
• Lead the design and platform evolution of critical infrastructure for building, testing, and deploying cloud applications.
• Spearhead the consolidation of disparate legacy tools into a modern, cohesive, and scalable developer platform.
• Influence and drive operational excellence within the organization.
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
• Work on cross-functional initiatives within Cloud Engineering and with non-technical stakeholders.
• Practice sustainable incident responses (on-call rotation) and blameless postmortems.

Requirements

• Bachelor's degree in STEM and 5+ years of relevant experience, or Master's degree in STEM and 3+ years of relevant experience, or equivalent related work experience.
• 3+ years of professional experience writing production-grade code in Python or Ruby, specifically focused on tooling or automation.
• 3+ years of experience managing infrastructure-as-code (e.g., Terraform, Ansible) in environments supporting 500+ nodes or complex, high-frequency CI/CD pipelines.
• Experience with modern Unix/Linux operating systems/distributions.
• Experience building and supporting tools for a quickly growing engineering organization (1500+ engineers and growing).

Preferred Qualifications

• Experience in a hybrid cloud environment (bare metal, container orchestration, and managed cloud services).
• Background in containerization technologies (Docker, Kubernetes).
• Familiarity with DORA and SPACE published DevOps measurement metrics.
• Deep interest in running highly resilient/scalable systems with an "owner/operator" mindset.
• Proven ability to quickly learn and dive into new or unfamiliar technologies within a diverse toolset.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Pay

The starting salary range for this position is $138,100.00 to $198,200.00 for U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The following full salary ranges apply for specific locations:

• New York City Metro Area: $155,000.00 - $256,000.00
• Non-Metro New York State & Washington State: $138,100.00 - $227,900.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave, short- and long-term disability coverage, and basic life insurance.
• Stock grants (restricted stock units) that vest over time.
• Paid time off:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
  • 1 paid day off for employee’s birthday.
  • Paid year-end holiday shutdown.
  • 4 paid days off for personal wellness.
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year (accrued at 4.92 hours per pay period).
  • Exempt employees participate in a flexible vacation program with no defined limit (subject to business needs).
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward.
  • Additional paid time off for critical or emergency family issues.
  • Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.
• For sales roles, performance-based incentive pay split between quota and non-quota components.