Site Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

About the role

The Site Reliability Engineering (SRE) team at Optum Financial ensures world-class reliability, scalability, security, compliance, and performance of a scalable infrastructure platform that powers diverse financial products. We exist so our customers, partners, and engineers can trust and innovate financial products without fear and with velocity. As an SRE, you will support tools, platforms, and processes while contributing to observability, automation, and incident response. Our team is driving modern observability practices with OpenTelemetry and the adoption of SLOs as reliability measures. You will contribute to automation of our environment and build AI-enhanced platforms to support the next generation of financial technology. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Responsibilities

• Support observability and monitoring solutions
• Assist with SLIs, SLOs, and alerting
• Contribute to automation initiatives
• Participate in incident response and RCA
• Support cloud and container platforms
• Partner with engineering teams on reliability
• Maintain documentation and runbooks

Requirements

• Associate's degree OR 2+ years of additional software engineering, DevOps, or SRE experience
• 3+ years of experience in SRE, DevOps, or software engineering
• 1+ years of experience with monitoring tools
• 1+ years of experience with cloud platforms and containers
• 1+ years of experience with SLOs and alerting

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• CI/CD exposure
• Infrastructure as code exposure
• Incident response experience
• Automation development experience
• Exposure to AI/ML concepts or practical experience applying automation to improve operational efficiency

Benefits

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.