Site Reliability Engineer
About the role
Harbor Compliance is a leading technology platform for entity compliance, helping more than 80,000 businesses and nonprofits manage licensing, tax registration, and legal entity requirements nationwide. Founded in 2012 and recognized repeatedly by the Inc. 5000 and Deloitte Technology Fast 500, we've grown through five strategic acquisitions and are now backed by a 2026 majority growth investment from Bregal Sagemount to accelerate product, AI, and customer experience. We're a passionate team making compliance simpler and smarter for every organization we serve.
Responsibilities
- Design and execute a comprehensive infrastructure strategy that proactively supports evolving business requirements and operational excellence.
- Own the predictable delivery of high-complexity technical solutions through deep automation using Kubernetes and sophisticated CI/CD pipelines.
- Maintain superior portal availability and system health by implementing advanced observability and distributed tracing strategies.
- Lead high-severity incident response efforts and drive systemic improvements through insightful, blameless postmortem analysis.
- Architect failure-resilient and self-healing infrastructure systems to ensure continuous operational stability and zero data loss.
- Serve as the internal subject matter expert to influence software architecture decisions toward maximum scalability and performance.
- Facilitate regular knowledge-sharing and training sessions to elevate technical standards and process predictability across the entire technology department.
- Direct security initiatives and design secure networking strategies to maintain a high-standard protection framework for all client data and assets.
Requirements
- 4–7 years of professional experience building and managing resilient, modern infrastructure within a fast-paced environment.
- Expert-level proficiency in managing and troubleshooting Linux-based servers across multiple distributions.
- Advanced capability in developing modular, reusable infrastructure templates using tools such as Terraform and Ansible.
- Proven success in managing containerized workloads at scale using Kubernetes and Helm.
- Extensive experience configuring and optimizing high-performance database environments, specifically MySQL.
- Demonstrated ability to build robust, secure CI/CD deployment pipelines that include automated rollback and quality gates.
- Strong technical documentation skills, including the creation of architectural diagrams, detailed specifications, and operational playbooks.
- Able to lead cross-functional projects independently while mentoring junior engineers and driving team-wide initiatives.
Skills and Knowledge
- Deep understanding of observability platforms such as New Relic, Datadog, or Prometheus to measure and improve system reliability.
- Expertise in designing secure cloud networking strategies including firewalls, VPNs, and identity management best practices.
- Advanced scripting and programming proficiency in Python or similar languages to automate complex operational workflows.
- Strategic insight into infrastructure ROI and the ability to align technical roadmaps with broad business priorities.
- Practical knowledge of disaster recovery planning and the execution of failure-resilient system designs.
Benefits
Note that the salary range and benefits apply only to U.S.-based candidates. Harbor Compliance offers a competitive compensation package, including a salary range of $110,761 - $158,230 USD per year (US National), along with other benefits such as health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement.
Pay
The Pay Range For This Role Is 110,761 - 158,230 USD per year(US National)
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