Site Reliability Engineer

About the role

Enzo Health is hiring a Senior Site Reliability Engineer to join the Security and Site Reliability team. The role focuses on a stable, scalable AWS and Kubernetes platform, reliable Postgres operations, and safer delivery.

What You'll Do

• Strengthen the production platform
• Operate and improve our AWS and Kubernetes environments
• Own infrastructure changes through Terraform, including modules, state, review standards, and drift control
• Improve environment management, cluster practices, and deployment reliability
• Make CI/CD and releases safer through clear checks, reliable rollbacks, environment consistency, and release observability
• Improve capacity planning, resource controls, resilience, and cost visibility
• Build automation that removes repetitive operational work and reduces avoidable failures
• Improve Postgres reliability
• Own the operational health of Postgres in production
• Verify backups and regularly test restore procedures against agreed recovery targets
• Improve monitoring for connections, storage, slow queries, locks, and other important failure signals
• Guide safe schema migrations, database access, and production change procedures
• Find performance and capacity risks before they affect customers
• Maintain clear database runbooks for common failures and emergency work
• Mature production operations
• Improve dashboards, monitors, logs, traces, and alert routing
• Validate existing service-level indicators and objectives, then close important coverage gaps
• Participate in and improve the company-wide on-call rotation
• Write practical runbooks and make escalation paths clear for engineers across the company
• Lead or support incident response, recovery, and blameless post-incident reviews
• Use incident and reliability data to set priorities and measure improvement
• Work across Security and engineering
• Work with Security to keep infrastructure changes consistent with SOC 2 and health care security requirements
• Apply least-privilege access, secure defaults, secrets management, encryption, and auditable change practices
• Support vulnerability remediation, disaster-recovery exercises, and secure production access
• Help product teams include reliability and operational risk in technical decisions

Qualifications

• At least 5 years of experience in site reliability, platform, infrastructure, or production engineering
• Strong hands-on experience with AWS and production Kubernetes
• Strong experience with Terraform and infrastructure as code
• Experience operating Postgres in production, including backup and restore, performance, and safe migrations
• Experience building and operating CI/CD and deployment systems
• Experience with modern observability tools across metrics, logs, and traces
• Strong programming or scripting skills for automation and operational tools
• A strong record of diagnosing production failures and leading incidents through recovery
• Able to write clear automation, runbooks, and technical standards
• Able to work independently and partner well with application engineers

Nice to have

• Experience with Kubernetes security controls, policy as code, and software supply-chain security
• Experience in health care or another regulated environment
• Experience supporting SOC 2 controls or audit evidence
• Experience improving cloud cost and capacity efficiency