Site Reliability Engineer

Responsibilities

• Ensure uptime, reliability, and performance of AWS-hosted, Linux-based (Ubuntu) production systems and associated lower environments
• Build and optimize observability using tools like Datadog, CloudWatch, Prometheus/Grafana, and PagerDuty
• Work closely with the Dev teams to diagnose site issues, mitigate impact, and restore system reliability while communicating clearly with stakeholders
• Lead incident response, root cause analysis, and post-incident reviews
• Participate in on-call rotations and support 24/7 production environments
• Cloud Architecture & Automation
• Architect and implement fully automated, ephemeral, and immutable AWS production and lower environments
• Design scalable, resilient distributed systems using AWS best practices
• Eliminate manual processes through Infrastructure as Code (Terraform, Ansible, Packer)
• Build and maintain CI/CD and GitOps workflows (Jenkins, GitHub Actions, GitLab CI, ArgoCD/Flux)
• Develop automation and tooling using Python and Bash to reduce operational toil
• Infrastructure & Platform Engineering
• Deploy and manage AWS services including EKS, ECS, Fargate, Lambda, and RDS (Aurora PostgreSQL), Opensearch, Redis, Elasticache
• Design and manage networking components such as Transit Gateways, load balancers, and service meshes
• Implement caching, microservices, and distributed system design patterns
• Security & Governance
• Architect and implement zero-trust security models using IAM, SCPs, and OIDC
• Embed security into CI/CD pipelines using SAST/DAST tools (e.g., Snyk)
• Ensure compliance through automated auditing, backup strategies, and governance controls
• Collaboration, Leadership & Strategy
• Partner with development, security, and operations teams to build reliable, observable platforms
• Document systems, runbooks, and operational procedures
• Drive FinOps initiatives for cost optimization and forecasting
• Influence architectural decisions and promote engineering best practices across teams

Qualifications

• 6–10+ years of experience in Site Reliability Engineering, DevOps, or Cloud Engineering roles
• Deep hands-on expertise with AWS services and cloud architecture
• Strong Linux systems engineering experience (Ubuntu preferred)
• Proven experience with Infrastructure as Code (Terraform, Ansible, etc.)
• Experience building and maintaining CI/CD pipelines
• Proficiency in scripting/programming (Python, Bash)
• Hands-on experience with monitoring and observability platforms
• Solid understanding of cloud security principles (IAM, KMS, Secrets Management, Ansible Vault, Hashicorp Vault)

Preferred Qualifications

• Experience with containerization and orchestration (Docker, Kubernetes, EKS/ECS)
• Familiarity with GitOps tools such as ArgoCD or Flux
• Experience with SAST/DAST tools and secure SDLC practices
• Knowledge of distributed systems, caching, and microservices architectures
• Experience with FinOps and cost optimization strategies
• Exposure to ITIL processes and service management platforms