Site Reliability Engineer

About the role

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Senior Site Reliability Engineer (SRE) – Azure & GitOps (CI/CD) in Norcross, GA or Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! Role Summary Senior SRE is responsible for designing, building, and operating highly reliable, scalable systems on Microsoft Azure using GitOps and modern CI/CD practices. Drives automation, observability, and operational excellence across cloud platforms.

Responsibilities

• Define and manage SLOs/SLIs, error budgets, and service reliability metrics
• Build and operate Azure-based platforms (AKS, networking, security, monitoring)
• Implement GitOps workflows (FluxCD/ArgoCD) for Kubernetes and infrastructure
• Design and maintain CI/CD pipelines (GitHub Actions/Azure DevOps)
• Automate infrastructure using Terraform/Bicep
• Lead incident response, root cause analysis, and reliability improvements
• Establish observability (logs, metrics, tracing, alerting)
• Embed DevSecOps (policy-as-code, vulnerability scanning, secrets management)
• Partner with development teams to improve deployment safety and production readiness

Requirements

• 3+ years in SRE, DevOps, or Platform Engineering
• Strong Azure expertise (AKS, monitoring, networking, security)
• Hands-on experience with GitOps and Kubernetes
• Proficiency in CI/CD tooling (GitHub Actions or Azure DevOps)
• Infrastructure as Code (Terraform, Bicep, ARM)
• Scripting/automation (Python, PowerShell, Bash)
• Experience with incident management and operational best practices
• Applicants must be currently authorized to work in the United States on a full-time basis.
• This position does not offer sponsorship for employment visa status or work permit now or in the future.

Benefits

• Opportunities for growth and career development
• Competitive compensation and benefits package
• Innovative and collaborative work environment