Site Quality Manager

About the Role

The Quality Manager 3 will lead a team of Quality professionals (e.g., inspection, compliance, engineering) to drive manufacturing quality process improvements for multiple sites within a division. This role owns execution and sustainment of the Quality Management System (QMS) in complex environments with variation in products, processes, and customer/market requirements. The manager routinely partners with Operations and Engineering. May oversee supplier/service provider performance with regular customer interaction as needed. The position manages multiple value streams and process improvement initiatives typically associated with larger scope operating plants within a division. Reports to the Division Quality Manager. As a management representative for quality, manages department resources and coordinates the implementation of the quality management system between business units and locations to cost-effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers. The dimensions of this role typically include a large manufacturing site (200 plus headcount) with oversight of all site-level quality processes including all Quality Inspectors.

Essential Functions

• QMS Ownership and Governance: Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within a multiple site environment. Lead execution and sustainment of the QMS (e.g., ISO 9001, IATF 16949, AS9100 as applicable) across complex or multi-site operations. Establish and maintain audit readiness; coordinate internal, customer, and third-party audits and ensure timely closure of findings. Own document control, training, and management review inputs; ensure compliance with regulatory and customer requirements.
• Manufacturing Quality Leadership: Direct daily quality operations across multiple value streams at multiple sites (inspection, testing, nonconformance management, MRB). Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls and product verification. Monitor and improve key metrics (e.g., FPY, scrap, rework, complaints, cost of quality); drive continuous improvement roadmaps.
• Structured Problem Solving and Risk Reduction: Lead complex root cause analysis and CAPA using A3, 8D, 5-Why, and Fishbone; verify effectiveness and prevent recurrence. Maintain and improve PFMEAs, Control Plans, and risk registers; lead SPC implementation and process capability analysis (Cp/Cpk). Oversee MSA/gage R&R, calibration compliance, and metrology practices.
• Supplier and Customer Engagement: Oversee supplier/service provider performance where applicable: incoming quality, SCARs, audits, containment, and corrective actions. Interface regularly with customers on quality topics (e.g., significant events, corrective actions, verification of effectiveness, readiness assessments).
• Cross-Functional Collaboration and Project Leadership: Partner closely with Operations, Engineering, Supply Chain, and CI/Lean teams to align improvements with business and technical requirements. Lead multi-value-stream process improvement initiatives; coordinate resources, schedules, and benefits tracking.
• People Leadership and Capability Building: Lead and develop a team of quality professionals and/or inspectors; manage staffing, coaching, training, priorities, and performance. Build competency in quality tools and systems; promote a culture of accountability, data-driven decision-making, and continuous improvement.

Qualifications

Education and Experience:

• Bachelor's degree required; Engineering degree preferred
• Minimum of 10 years of related experience
• Experience leading quality teams and initiatives in larger single-site or multi-site operations with diverse product/process/customer requirements

Knowledge and Skills:

• Deep knowledge of QMS standards and audit practices (e.g., ISO 9001, AS9100, IATF 16949 as applicable)
• Proficiency with quality tools and methods: CAPA, A3/8D problem solving, PFMEA, Control Plans, SPC, MSA (gage R&R), PPAP/FAI, and MRB processes
• Ability to interpret engineering drawings/specifications; GD&T familiarity preferred
• Strong analytical and data skills; experience with KPI dashboards and statistical tools (e.g., Minitab or equivalent)
• Effective communication and influence skills across executive, manager, and shop-floor levels; strong customer and supplier interaction capabilities
• Demonstrated leadership across multiple value streams and complex improvement portfolios, solid project management skills
• Familiarity with ERP/MES and standard productivity tools (e.g., Microsoft 365)

Certifications (preferred, not required): Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA, CMQ/OE), and/or Lean Six Sigma Green/Black Belt.

Other: Ability to travel periodically to support multi-site initiatives, supplier/customer engagement, and audits. This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements. Drug-Free Workplace - In accordance with Parker's policies and applicable state laws, Parker provides a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Pay

$138,150 to $241,850 annually. Participation in Annual Incentive Program.

Benefits

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates
• Paid Time Off and Company-Paid Holidays