Quality Manager

Job Overview

Responsible for the enhancement and administration of a Quality Management System compliant to ISO 9001, ASME, AWS and UL requirements. Supports and coordinates activities concerned with development, application, maintenance, and continuous improvement of all Quality Management Systems. Implement these activities through collaboration and development of the internal skill sets.

ROLE + RESPONSIBILITIES

• Establish, monitor, and measure key quality performance indicators.
• Collaborate with internal/external customers to uphold and implement Quality objectives.
• Facilitate QMS improvements and corrective actions as needed.
• Write, review, approve, update, and track document revisions for accuracy.
• Investigate returned goods, determine disposition/re-inspection needs, issue reports, and approve closures, analyzing trends to reduce corrective actions.
• Communicate with customers on complaints, process changes, specifications, and projects.
• Lead internal quality audits with senior staff guidance.
• Enhance Non-Conforming System, lead investigations, determine dispositions/corrective actions, and provide trend feedback to management.
• Support Purchasing with supplier management and audits.
• Conduct root cause and trend analyses, issuing periodic quality reports.
• Afford assistance to pre-manufacturing, manufacturing, and inspection teams with procedural issues using statistical/capability analysis.
• Provide QA expertise in calibration, incoming materials, document control, and QC.
• Conduct customer and ISO audits.
• Supervise QA Technician tasks and review work as applicable.
• Train personnel in equipment use, inspection, statistical methods, processes, and quality systems.
• Participate in customer and ISO audits.
• Ensure relevant training for effective quality system management.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in manufacturing, or equivalent education/experience; minimum 3 years manufacturing experience required.
• CWI Certification, Journeyman license or Master Electrician license preferred.
• Proficient in Microsoft applications (Word, Excel, Visio, PowerPoint) or similar software.
• Knowledge of lean manufacturing, Six Sigma, 5S, DMAIC, project management, value-stream mapping, business process improvement, and auditing.
• Able to collaborate on teams and foster a positive work environment.
• Strong time management and multitasking skills.
• Capable of translating quality requirements into product specifications.

Preferred Skills

• Ability to collaborate with internal and external departments.
• Strong mathematical and analytical skills, along with a keen sense of attention to detail.
• Excellent blueprint reading and interpretation skills.