Jobs · Management · Tennessee

Site Operations Manager - ID/IDD House Manager

Open Arms Care · Memphis, TN · 1 mo ago
On-siteManagementFull-time

ESSENTIAL FUNCTIONS

  • Represent OAC in a positive and professional manner in community meetings, events and social functions.
  • Assist in facilitating hiring, selection, and placement activities to ensure the best-qualified applicants are selected.
  • Foster a supportive and collaborative work environment for all employees including, but not limited to planned employee engagement activities.
  • Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
  • Weekly update of supply inventories
  • Alternate on-call responsibilities to include weekend supervisory home visits as assigned.
  • Maintain and monitor budgetary obligations for the as outlined by OAC business practices.
  • Complete Human Resource responsibilities such as payroll, scheduling, performance reviews, and corrective action processes.
  • Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up and state licensure regulations.
  • Attend regularly scheduled Safety Committee and Incident Management Meetings as well as conduct any necessary follow up as assigned.
  • Ensure documentation compliance to include review of bed checks, shift notes, and repositioning notes. Address areas in need of improvements improvement with the staff related to documentation daily.
  • Attend operational and site-driven meetings to address client and staff needs.
  • Serve a liaison for parents/guardians of clients served when necessary.
  • In collaboration with the Program Manager and Primary Site Nurse, participate in weekly planning meetings to provide a holistic approach to client support.
  • Ensure client participation in the Enrichment Center and community integration by maintaining a functioning activity calendar per site.
  • Maintain a support relationship with conservators and family members of the clients.
  • Provide coverage to other site(s) in the absence of another Site Operations Manager.
  • Perform Other Duties as Assigned

QUALIFICATIONS

  • Education and Experience: 3+ years of experience working in the ID/DD field in direct support of clients required. Prior supervisory experience with at least 2 years in management and oversight of employees preferred.
  • Valid driver’s license required
  • CPR certification within 30 days of hire is required
  • Certified in Professional Crisis Management (PCM) within 60 days of hire is required
  • Possess excellent interpersonal skills, strong written and verbal communication skills.
  • Effective time management and organizational skills with proven ability to meet deadlines.
  • Proficient computer skills related to Word, Excel and other applications

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