Site Operations Coordinator - Moses Lake

Role summary

The second Keel seat onsite, existing to do what a single‑person owner presence cannot: independently verify the FM operator's work while the Site Director governs and represents, and keep tenant service delivery moving without consuming Director capacity. The role also provides onsite continuity — duty coverage with defined delegated authorities when the Site Director is unavailable. This is a verification and coordination role, not an operations role: the FM operator executes all maintenance and plant operation under its own supervision.

Key accountabilities

• Audit FM operator preventive maintenance: completion verification, spot‑witnessing of critical PMs, and work order quality review in the site CMMS.
• Own CMMS data‑quality acceptance from the Keel side — the integrity layer that enables central program‑level auditing.
• Assemble tenant SLA reporting packages for Site Director delivery; coordinate routine tenant service requests to closure through the operator.
• Administer Keel‑side access control and badging approvals; coordinate with the security systems program.
• Provide duty coverage under the site rotation with delegated authorities per the site authority matrix (emergency MOP deviation approval and operator emergency spend authorization to defined thresholds).
• Maintain site records supporting compliance, drills, and audit readiness.

Not in scope

• Performing or directing maintenance and plant operations (the FM operator scope).
• Supervising any FM operator personnel.
• Tenant relationship ownership and QBRs (Site Director scope).
• FM invoice validation (FM Commercial function, which this role supports with verification evidence).

Qualifications

• 3–6 years in critical facilities, datacenter operations support, service delivery coordination, or QA/QC roles; CMMS fluency required.
• Detail orientation sufficient to audit maintenance records against OEM and procedural standards.
• Customer‑service aptitude for tenant‑facing coordination; clear written reporting.
• Growth profile: this seat is deliberately structured as succession depth for site leadership.

Benefits

• Competitive salary, bonus and equity opportunities
• Comprehensive health and wellness benefits
• Retirement savings with company contribution
• Employee referral program

Compensation

WA $85,000 — $120,000 USD. Includes a year‑end cash bonus (prorated if joining mid‑year) and participation in the LTIP (equity grant).