Site Manager - Longwood OPH

Job Summary

Responsible for overseeing Longwood Ophthalmology Operations. Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.

Essential Functions

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
• Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation, and evaluation of staff.
• Affords corrective action if appropriate.
• Affords career development of practice employees through ongoing coaching, counseling, and training.
• Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
• Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations.
• Collaborates with practice leaders on the preparation of the practice's annual budgets.
• Oversees the department’s payroll, including the resolution of payroll issues.
• Maintains patient billing activity to ensure compliance with revenue procedures.

Qualifications

• Education: Bachelor's Degree in related field of study required.
• Experience: Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required.

Additional Job Details (if Applicable)

• Remote Type: Onsite
• Work Location: 800 Huntington Avenue
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $65,998.40 - $96,033.60/Annual
• Grade: 7

At Mass General Brigham

We believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.