General Manager - BRENTWOOD

Opportunities

• Recruit, hire, and retain a high-performing team
• Lead, coach, and develop your team with a people-first mindset
• Build a culture of accountability, engagement, and service excellence
• Ensure a World Class Client experience (WCCE) across all touchpoints

Key Metrics & Reporting

• Sales growth, membership performance, and profitability
• Use reporting and data to identify opportunities and improve results
• Optimize scheduling and staffing to support both service and business needs
• Execute local marketing and community outreach initiatives

Requirements

• 3–5 years of leadership experience
• Proven success driving sales and team performance
• Strong communication and leadership skills
• A balance of people leadership and business acumen
• Strong experience working with KPIs is required
• P&L experience strongly preferred
• Comfort in a fast-paced environment
• Flexible schedule (nights/weekends/holidays)

Benefits

• Base salary + performance-based bonuses
• Paid Time Off
• Service & product discounts
• Medical, Vision, Dental, Life Insurance
• 401K with 5% company match

Company Culture

• Strong support system and people-first culture
• Growth opportunities within a multi-unit organization

At Hand and Stone, we are committed to creating an experience that exceeds our guests' expectations. We treat every guest and employee with respect, and we believe that happy employees lead to happy clients.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Our flexible schedules allow us to provide the perfect fit for each individual.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.