Site Manager

Job Description

The Site Manager is responsible for operational planning, clinic operations management, investigator relationship development, quality control, and general site management. They work closely with Tekton Leaders to ensure studies are conducted successfully and meet contractual obligations.

• Work with Tekton Leaders to make informed decisions regarding new staff needs for successful study conduct.
• Ensure site has proper space, staff, and time to optimize study conduct, particularly participant recruitment and retention.
• Lead staff in continued growth and excellent performance.
• Hire quality candidates for positions within the site.
• Ensure site staff is qualified and trained for roles and duties.
• Work with Tekton Leaders to plan for upcoming studies.
• Monitor staff performance, hold staff accountable to expectations of role.
• Ensure staff complies with study protocols, FDA regulations, and ICH guidelines.
• Ensure staff complies with SOPs and other Tekton policies and processes.
• Monitor site quality and performance and develop solutions to optimize performance.
• Manage staff schedules for optimization of site performance.
• Provide performance feedback to staff.
• Work with Tekton Leaders to manage discipline, as necessary, HR issues, such as misconduct, violations of company policy, office turmoil, etc.
• Communicate effectively and professionally with other team members in a timely manner.
• Serve as team member of Tekton.
• Represent Tekton in a professional manner.
• Promote harmony and professionalism within the workplace.
• Acquire and maintain the following Tekton training: Tekton Research, Inc. SOPs, processes, and policies - every year or as changes are made, Good Clinical Practice (GCP) - every 2 years, IATA Shipment of Hazardous Goods - (if applicable) every 3 years, or as directed.
• Maintain medical license(s), certifications, etc.
• Participate in study-specific training as required.
• Maintain medical license(s), certifications, etc.
• Maintain medical license(s), certifications, etc.

Required Skills/Abilities

• Must be able to communicate in verbal and written form effectively.
• Must be able to read or learn to read scientific language and generalize information.
• Must be willing and able to adhere to instructions and regulations.
• Demonstrate leadership skills.

Education and Experience

• 3+ years’ experience in the Clinical Research Industry.
• Supervisory/management experience or demonstrated definitive leadership skills.
• Experience with regulatory processes, clinical procedures, sponsor interaction, and human resources preferred.
• College or Specialized Degree preferred.

Physical Requirements

• Must be able to work on-site and be available during business hours.
• Must be able to lift up to 15 pounds at times.
• Must be able to commute between sites in areas with multiple locations.
• Must be available to travel as needed (