Site Manager

Compensation: $80,000-$90,000

Shift: Days/Weekends/On-Call

About the role

The Site Manager will direct company programs and implement company policy to ensure total compliance with contract duties between the company and customer.

Responsibilities

• Plans and develops work schedules to ensure adequate service.
• Prepares schedules for service personnel and assigns personnel to routes.
• Inspects and evaluates physical condition of establishment for program compliance (safety, quality, and service).
• Audits and maintains inventories of supplies and equipment.
• Investigates new and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause, type of malfunction, and addresses with manager.
• Implements organization policies and goals.
• Analyzes and facilitates budget requests to identify areas for reductions.
• Assists in the promotion of services to develop new markets and increase market share.
• Inspects plant and evaluates use of space and facilities.
• Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
• Ensures the site meets budget goals on a sustaining basis.
• Assists in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Coordinates program specifications, requirements for proposals and contracts, and associated documents.
• Compiles data for preparing estimates.
• Maintains and reports on financial aspects of the business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and changes.
• Maintains a safe work environment for self and employees.
• Ensures compliance with local, state, and federal regulations (e.g., FLSA, OSHA, ADA).
• Directs supervisory management engaged in support of facilities programs.
• Acts as liaison between company, customers, clients, employees, and subcontractors.
• Maintains contract and contractor status databases.
• Reviews all correspondence concerning contractors and responds as appropriate.
• Establishes and maintains contact with contractors to ensure smooth working of the contract process.
• Conducts and attends meetings to communicate top-down and bottom-up with customers, clients, and employees.
• Assists with human resource concerns and issues.
• Some travel is required for this position.

Requirements

• Bachelor’s degree in business, communications, or a related field from a four-year college or university with 2–5 years of experience; or equivalent combination of education and experience.
• Valid driver’s license may be required.
• Bilingual in Spanish is a plus.

Skills

• Strong verbal and written communication skills.
• Customer service, problem-solving, time management, project management, and planning skills.
• Excellent communication, presentation, interviewing, coaching, and training skills.
• Proficiency in Microsoft Office and general computer skills.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or business community members.
• Ability to effectively present information and respond to questions from managers, customers, employees, and the public.

Supervisory Responsibilities

• Carries out management responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, hires, plans, assigns, and directs work.
• Conducts performance evaluations, rewards, and disciplines employees.
• Addresses complaints and resolves problems.
• Ensures employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

• Frequently required to sit, talk, or listen.
• Must be able to lift and/or move up to 35 pounds.