Site Manager

About the role

The Site Manager in the Cardiology division at Rendr is responsible for overseeing the day-to-day operations in the Cardiology offices, leading the hiring process, new employee integration, performance management, and employee development of the front office/desk and non-provider clinical team.

Responsibilities

• Leads the hiring process, new employee integration, performance management, and employee development of the front office/desk and non-provider clinical team.
• Collaborates with regional leadership on strategic, staffing, and succession plans.
• Focuses on day-to-day operations in the Cardiology division including optimizing cardiology procedures, regulatory compliance, accreditation, and office equipment; continuously monitors to ensure objectives, goals, and OKRs are achieved creating and implementing modified processes/action plans as needed.
• Schedules and sets the agenda for practice huddles and meetings; develops communication plans.
• Collaborates with and supports practice providers ensuring practice operations are supportive of optimal patient care.
• Collaborates with OHA, implementing required protocols, to ensure employee and patient safety. Leads accreditation and other inspection preparation.
• Maintains compliance with licensure, equipment inspections, etc.; coordinates interdepartmentally to renew certificates, licenses, and accreditations.
• Identifies and participates in community events for practice promotion.

Requirements

• A high school diploma required; bachelor’s degree preferred
• Five (5) or more years of experience in front office experience in a medical practice, with at least 1-2 years in a supervisory or managerial role or equivalent experience
• Proficiency in EMR systems, MDLand is a plus
• Bilingual in English and Chinese (Cantonese and Mandarin)
• Excellent verbal and interpersonal communication skills
• Adept at building relationships
• Customer service orientation
• Highly proficient in training and mentoring
• Leads by example and with integrity

Qualifications

• A high school diploma required; bachelor’s degree preferred
• Five (5) or more years of experience in front office experience in a medical practice, with at least 1-2 years in a supervisory or managerial role or equivalent experience
• Proficiency in EMR systems, MDLand is a plus
• Bilingual in English and Chinese (Cantonese and Mandarin)
• Excellent verbal and interpersonal communication skills
• Adept at building relationships
• Customer service orientation
• Highly proficient in training and mentoring
• Leads by example and with integrity

Benefits

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Pay

Salary is based on previous experience and years of service.

Schedule

Full-time position.