Site Manager

Job Overview

Rendr is seeking an experienced and motivated Site Manager to lead the day-to-day operations of our newest location in Little Neck, NY. This role is ideal for a strong operational leader who thrives in a fast-paced healthcare environment and is passionate about improving workflows, supporting teams, and enhancing the patient experience.

Essential Functions

• Supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting.
• Coordination of the day-to-day operations of the practice.
• Promoting excellent customer service by all levels of the staff.
• Trains a productive medical office team and conducts performance reviews.
• Collaborate and communicate with internal departments at Rendr.
• Maintains and manages all filing and organizational systems for the practice.
• Maintains staff records.
• Orders medical and office supplies.
• Ensures patient satisfaction.
• Troubleshoots complaints and develops process improvements to prevent recurrences.
• Maintains regulatory compliance with HIPAA.
• Coordinates staff meetings for administrative and clinical staff.
• Ensures staffing is appropriate for day-to-day operations.
• Other tasks as needed per practice.

Qualifications

• A high school diploma required; a bachelor’s degree preferred
• Five (5) or more years of experience in front office experience in a medical practice, with at least 2 years in a supervisory or managerial role or equivalent experience
• Proficiency in EMR systems, MDLand is a plus
• Bilingual in English and Mandarin Chinese required
• Excellent verbal and interpersonal communication skills
• Highly proficient in training and mentoring
• Leads by example and with integrity

Benefits We Offer

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/Flexible Spending Account/Dependent Care Account
• Annual Performance Bonus