Site Manager

Responsibilities

• Monitors store sales performance on a daily, weekly, monthly, and year-to-date basis.
• Identifies problems and solves them effectively.
• Develops good customer relations and maintains a high level of service to the customer.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes both good and unacceptable performance of employees.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom appropriately.
• Creates a safe work environment and ensures required HazMat training occurs in a timely fashion.
• Actively works at minimizing employee time loss due to Worker’s Compensation injuries.
• Understands, interprets, and complies with Company policies.
• Works closely with the District office (or District Manager) to maintain procurement card controls.
• Builds relationships and negotiates with non-NAPA vendors on pricing, inventory, and service.
• Insures proper maintenance and protection of Company store facilities, equipment, inventory, and other physical assets.

Requirements

• HS Diploma or equivalent required; technical school and/or college degree a plus.
• Demonstrated leadership in the automotive after-market service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment.
• Working knowledge of the organization(s) the store services.
• High character and fair dealings with both employees and customers.
• Strong leadership to create a high-performance team via customer focus, open communication, coaching, and feedback.
• Personal drive, self-motivation, and initiative to accomplish company goals.
• Enjoys working with people in a fast-paced setting; competitive yet able to work calmly under pressure.
• Willingness and ability to learn.
• Analytical problem-solving skills.
• Capable of operating TAMS point-of-sale system and cataloging.
• Able to use an adding machine and process cash, check, and credit card transactions.

Work Environment

• Exposed to fumes or airborne particles.
• Able to speak clearly and listen attentively.
• Able to work on feet (stand and walk) for the entire assigned work shift.
• Capable of lifting and moving parts and boxes of up to 60 pounds.
• Able to repeatedly bend or stoop to floor-level shelves and reach upper shelves (eight feet) with the use of a stool or ladder when necessary.
• Able to move engine blocks, core barrels, and other heavy equipment with moving aids such as hand trucks, barrel dollies, and hydraulic lifts.

Pay

Starting hourly rate of $25.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and parental leave.
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.