Site IT Technology Leader

About the role

The Site IT Technology Leader position at Georgia-Pacific's Brewton, AL containerboard manufacturing facility is a hands-on leadership role for experienced OT/IT professionals. This role requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations.

Responsibilities

• Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships.
• Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably.
• Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement.
• Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events.
• Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence.
• Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment.
• Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site.
• Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service.

Requirements

• Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building).
• Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority.
• Experience with network infrastructure technologies, including switching, routing, and wireless.
• Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices.
• Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment).
• Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership.

Qualifications

• Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443).
• Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms.
• Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement.
• Ability to communicate complex technical concepts to operational and business partners and leaders.
• Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment).

Benefits

Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. Total compensation package includes sign-on incentives and relocation assistance.