Site Director, Specialty Pharmacy Operations

About the role

Welcome to Clearway Health - At Clearway Health, we’ve been recognized as a Great Place to Work® for three years in a row—and we’re just getting started. We’re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you’re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you’ll fit right in. If you’re looking for a role where you can truly make an impact, keep reading below!

Responsibilities

• Strategically executing and developing goals, plans, and tactics to ensure continuous improvement in the size and profitability of your partner's specialty pharmacy program.
• Inspiring, developing, and motivating Clearway Health's on-site teams of specialty pharmacists, liaisons, and other staff to not only meet but exceed goals, fostering high patient and provider satisfaction.
• Owning the relationship between Clearway Health and your partner's leadership and pharmacy teams, ensuring seamless collaboration.
• Ensuring strict compliance with limited distribution drug
• Coordinating and managing external relationships with pharmaceutical manufacturers, third-party payors, and organizations associated with specialty pharmacy, all on behalf of your partner health system, and specialty pharmacy contract requirements in partnership with your health system clients.
• Directing project management for all initiatives at your partner health system site related to Specialty Pharmacy development, covering planning, development, and timely project execution.
• Providing your expertise to identify improvements in pharmacy operations, guaranteeing the delivery of top-notch service within your partner's Specialty Pharmacy.
• Skillfully forecasting and preparing the Specialty Pharmacy operating and financial plans, including financial planning and decision support.
• Keeping your job expertise within Specialty Pharmacy current by actively participating in educational forums and professional organizations, representing both the partner and Clearway Health.
• Collaborating with Clearway Health corporate resources to leverage subject matter expertise and obtain the necessary resources to execute and exceed your plans.
• Serve as the coordinator of the Performance Improvement (PI) program to develop and implement the department's PI plan.
• In collaboration with the department staff, you will:
• Identify appropriate quality measures.
• Set goals for process improvement and client/patient outcomes,
• Coverage
• Coordinate chart reviews and audits.
• Compile performance improvement reports for presentation to the appropriate committees.
• Overseeing compliance for the clinical patient management program.

Requirements

• Ambitious and results-oriented individual with a proven track record of success in leading and growing specialty pharmacy programs.
• Experience managing and successfully executing complex projects (preferably in a hospital, clinic or health system setting) while working with diverse stakeholders (bonus points for a background in 340B).
• Leadership within a specialty pharmacy, health system, or managed care setting with a record of accomplishment of transformation.
• Prior responsibility for successfully managing a P&L for a specialty pharmacy or large-scale pharmacy program.
• Clear and effective people management and communication skills.
• Excellent project management skills.
• Proactive approach to problem solving with a high attention to detail.
• Proficiency in MS Office including Word, Excel, PPT, Outlook.
• Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential such as a RN (Registered Nurse), or MD (Medical Doctor).
• Firsthand experience in a start-up specialty pharmacy or early-stage health care environments.
• Experience and understanding with clinical knowledge in specialty drugs and treatments.
• Proficiency with standard software used in a healthcare setting, such as EMR (Electronic Medical Records) systems (i.e., EPIC, Cerner, Meditech), dispensing systems (i.e., QS/1, RX30, Liberty).
• Background in specialty pharmacy accreditation (application, process, and maintenance of the accreditation at partner sites).

Qualifications

• Ambitious and results-oriented individual with a proven track record of success in leading and growing specialty pharmacy programs.
• Experience managing and successfully executing complex projects (preferably in a hospital, clinic or health system setting) while working with diverse stakeholders (bonus points for a background in 340B).
• Leadership within a specialty pharmacy, health system, or managed care setting with a record of accomplishment of transformation.
• Prior responsibility for successfully managing a P&L for a specialty pharmacy or large-scale pharmacy program.
• Clear and effective people management and communication skills.
• Excellent project management skills.
• Proactive approach to problem solving with a high attention to detail.
• Proficiency in MS Office including Word, Excel, PPT, Outlook.
• Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential such as a RN (Registered Nurse), or MD (Medical Doctor).
• Firsthand experience in a start-up specialty pharmacy or early-stage health care environments.
• Experience and understanding with clinical knowledge in specialty drugs and treatments.
• Proficiency with standard software used in a healthcare setting, such as EMR (Electronic Medical Records) systems (i.e., EPIC, Cerner, Meditech), dispensing systems (i.e., QS/1, RX30, Liberty).
• Background in specialty pharmacy accreditation (application, process, and maintenance of the accreditation at partner sites).

Skills

• Strategic thinking and planning.
• Project management.
• Communication and interpersonal skills.
• Leadership and team building.
• Financial analysis and budgeting.
• Quality assurance and improvement.
• Pharmacy operations and compliance.
• Regulatory compliance and accreditation.
• Collaboration and stakeholder engagement.
• Specialty pharmacy operations and management.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.
• Pharmacy operations and compliance.
• Pharmacy leadership and management.