Site Coordinator

Key Responsibilities

• Coordinate daily operations to ensure efficient clinic flow and patient scheduling
• Serve as a resource for providers, staff, and patients regarding operational questions and concerns
• Aid with staff scheduling, onboarding coordination, and training support
• Maintain clinic workflows and identify opportunities to improve efficiency and patient experience
• Support physician needs and facilitate communication between providers and operational leadership
• Address patient concerns and assist with service recovery when needed
• Maintain office supplies, equipment coordination, and general site readiness
• Afford compliance with organizational policies, procedures, and regulatory requirements
• Assist with data collection, reporting, and operational tracking as requested
• Foster a positive, collaborative environment that supports teamwork and excellent patient care

Qualifications

• Minimum of two years of healthcare, medical office, or clinic operations experience
• Prior experience in a coordinator, lead, supervisor, or similar support role preferred
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work independently while collaborating effectively with physicians and staff
• Strong problem-solving skills and attention to detail
• Proficiency with electronic medical records and Microsoft Office applications

Preferred

• Orthopaedic or specialty practice experience
• Ambulatory or outpatient healthcare experience
• Associate's or Bachelor's degree in healthcare administration, business, or a related field