Jobs · Administrative · Tennessee

Site Coordinator, Alpha - $75,000/year USD

Crossover · Nashville, TN · 1 wk ago
Administrative$37/hrFull-time

The role is based in-person at one of our campus locations. This is a front-line position where you interact directly with families, students, staff, and visitors. Your responsibilities include:

  1. Serving as the primary trusted contact for parents, students, staff, and visitors, delivering clear, composed, and prompt communication.
  2. Overseeing daily campus operations, including arrival and dismissal procedures, attendance tracking, transportation coordination, lunch arrangements, campus presentation, event execution, and facility maintenance follow-through.
  3. Addressing safety and student welfare matters, including entry control, emergency drills, health situations, documentation requirements, and parent notifications.
  4. Administering student devices and fundamental campus technology, including configuration, account assistance, issue resolution, data backups, repair coordination, and escalation to remote technical support teams.
  5. Cultivating trust with Guides, external vendors, and families by prioritizing helpfulness while upholding established standards.

Basic Requirements

  • Bachelor's degree (field of study not specified)
  • At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
  • Comfort with basic technology tasks including device setup, troubleshooting, and account administration
  • Strong written and verbal communication skills across parents, staff, and vendors
  • Ability to manage competing priorities while maintaining attention to detail
  • Authorized to work in the United States without visa sponsorship
  • Available to work in-person in one of our campuses: Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate

Nice-to-have Requirements

  • Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service

What You Won’t Be Doing

  • Remaining behind the scenes while others manage parent and student interactions
  • Delivering classroom instruction, mentoring Guides, or developing educational content
  • Deferring every decision to a supervisor before taking action
  • Processing campus operations through multiple meeting layers when immediate resolution is needed
  • Delegating facilities, devices, vendors, or meal services as outside your scope

Key Responsibilities

Deliver a secure, efficient, and welcoming campus environment that builds confidence among students, parents, and staff each day.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Working with Us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. For more details, consult www.crossover.com/help-and-faqs.

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