Single Use Facility, Manufacturing Manager

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams.

About the role

The Shift Manager leads and drives the execution of commercial manufacturing processes according to established electronic work instructions and production records for the manufacture of therapeutic proteins in accordance with Current Good Manufacturing Practices (cGMP’s). The Shift Manager is responsible for management of a group whose primary focus is on execution of manufacturing processes, technical assessment of processes, maintaining a culture of compliance, innovation, and within their functional group. The Shift Manager guides personnel with knowledge and technical expertise to lead troubleshooting activities, provide investigation support, analyze process/equipment data, and identify and implement process improvements.

Responsibilities

• Provides direct oversight of the execution of manufacturing unit operations, including but not limited to: bioreactors, chromatography systems, media/buffer preparation equipment, process automation systems (Delta V and Syncade Interactions, OSI/Pi Historian), and supporting business systems (SAP, Veeva Vault, Maximo).
• Drives right first time (RFT) execution of manufacturing unit operations by providing direct training, guidance, and problem solving on the floor in real time.
• Takes an active role in selecting and developing the team, leveraging both internal and external relationships to build the best team possible.
• Ensures team adherence to Good Manufacturing Practices and standard operating procedures.
• Ensures daily work coordination and distribution as demanded through the manufacturing schedule.
• Is responsible for maintaining schedule adherence and cycle time, reporting variances and communicating impact to cross-functional groups.
• Manages daily communication to shift personnel, supports and drives shift huddles and functional team meetings, and provides shift handover communication.
• Ensures oversight for critical operations through systematic walk-downs and checks of equipment and functional areas prior to execution, reviewing critical attributes and driving decisions.
• Builds partnership with Manufacturing Operational Engineer Support to ensure daily data review and seamless operations.
• Provides critical communications upwards, downward, and across as needed.
• Ensures shift notes communication is complete and accurate, providing critical update summaries for all safety incidents and significant process deviations.
• Initiates response teams for critical issues, managing team progress and providing detailed communication to management.

Requirements

• Knowledge of science generally attained through studies resulting in a B.S. in science, engineering, biochemistry, or related discipline, or its equivalent (highly desired).
• Direct biologic manufacturing experience of 6+ years.
• Supervisory and/or leadership experience demonstrating proficiency in team selection and effective personnel management (highly desired).
• Extensive knowledge of SOPs and cGMPs within a regulatory environment.
• Knowledge of pharmaceutical and biopharmaceutical manufacturing processes with participation in technology transfer, process development, or manufacturing support.
• Adaptable to a fast-paced, complex, and ever-changing business environment.
• Effective communication and technical writing skills to coordinate with support groups and obtain needed cooperation in a timely manner.

Pay

Devens, MA, US: $104,975 - $127,205 (starting compensation range for a full-time employee). Additional incentive cash and stock opportunities may be available based on eligibility. Final individual compensation will be decided based on demonstrated experience.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits:
  • Paid Time Off (US Exempt Employees): Flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio).
  • Phoenix, AZ, Puerto Rico, and Rayzebio Exempt/Non-Exempt/Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
  • Additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence (medical, personal, parental, caregiver, bereavement, military), and an annual Global Shutdown between Christmas and New Year’s Day (eligibility applies).

Schedule

This role follows an on-site protocol with a site-essential occupancy structure, requiring 100% of shifts onsite at the assigned facility. Onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture.