Simulation Learning Center Operations Manager

About the role

The Simulation Learning Center Operations Manager provides comprehensive technical and operational support for the School of Health Sciences clinical simulation suites and skills labs. This role ensures that all simulation equipment, manikins, and computer hardware/software are functional and optimized for student learning.

Responsibilities

• Provide day-to-day readiness of healthcare training environments.
• Facilitate the set-up, management, and organization of supplies, technology, and support for faculty/student teaching and learning in the simulation center.

Requirements

• Education: Associate's degree in healthcare, biomedical technology, computer science, or a related field.
• Experience: One to two years of related experience in healthcare simulation-based technology or an allied health profession (e.g., EMT, CNA, LPN).
• Technical Skills: Proficiency with MS 365, AV systems, and networked computer equipment.
• Compliance: Ability to adhere to HIPAA, FERPA, and ADA guidelines regarding patient health records and student privacy.

Preferred Qualifications

• Bachelor's degree in healthcare, simulation technology, or a related field.
• Experience with specific simulation software (examples might include Gaumard, Leardal LLEAP, CAE LearningSpace).
• Familiarity with Google services, in addition to MS 365.
• Familiarity with medical terminology.

Skills, Abilities, and KSAs

• Collaborative & Team-Oriented
• Interdisciplinary Partnership: Ability to work effectively with diverse communities across the university, including faculty, staff, and clinical partners.
• Feedback Integration: Demonstrate a high capacity for receiving and implementing constructive feedback to improve simulation outcomes and lab efficiency.
• Team Synergy: Ability to work successfully both independently and as an active, supportive member of a multidisciplinary team.
• Student-Centered & Professionalism
• Service Excellence: Maintain a customer-service-oriented attitude, prioritizing the learning needs and safety of students in every interaction.
• Ethical Standards: Maintain high ethical standards and a strong sense of confidentiality regarding sensitive information, such as student performance or health records (e.g., FERPA/HIPAA).
• Cultural Competence: Possess the ability to engage respectfully and skillfully with individuals from diverse backgrounds and cultures.
• Communication & Diplomacy
• Interpersonal Skills: Use diplomacy, discretion, and solid interpersonal skills when navigating a complex work environment.
• Information Exchange: Communicate clearly and accurately through various technological resources and in-person demonstrations.
• Organization & Flexibility
• Adaptability: Thrive in a fluid and demanding work environment, maintaining efficiency while managing multiple simultaneous projects or changing priorities.
• Detail-Oriented: Maintain high attention to detail when organizing workflow, digitizing technical documentation, and updating lab signage.
• Proactive Initiative: Use sound judgment and initiative to complete work assignments and interpret policies effectively.

Benefits

The University offers an excellent TOTAL REWARDS package including Medical & Rx Coverage (HSA Available), Dental Vision, Flexible Spending Accounts, Short Term Disability (STD) Insurance, Long Term Disability (LTD) Insurance, Life & Accidental Death & Dismemberment (AD&D) Insurance, Employee Assistance Program (EAP), Pet Insurance, Annual Leave & Paid Sick Leave, Retirement Plan - (TIAA), Employee 5%/Employer Match 7%, and Tuition Benefits. Paid Holidays and Services & Discounts are also provided.

How to Apply

Interested applicants should submit an online application at; https://stedwards.applicantpro.com. Please include resume, cover letter, and three employment references. Applicants should submit materials for full consideration.

About St. Edward's University

St. Edward's University is a private, Catholic liberal arts institution of more than 3000 students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 650 faculty and staff who work together to make the university a welcoming yet challenging environment for students. It is an exciting time to be part of the St. Edward's community as the university increases its global engagement to educate students about the opportunities and challenges of a 21st-century world.

Equal Opportunity Employer

St. Edward's University, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. We require U.S. citizenship or permanent residency for employment, and we are not offering visa sponsorship at this time.