Signature Services Coordinator - Executive Health

Responsibilities

• Weekly contact with corporate billing office, department manager, site supervisor, physicians, medical assistants.
• Maintains ongoing communication with client regarding status of care, treatment plan, and all related health care needs.
• Answer and direct incoming phone calls including calls for scheduling, coordinating tests and results, referrals and billing questions.
• Investigate, monitor and resolve all inquiries.
• Cook up and coordinate the scheduling of various specialist appointments for patients.
• Establish a network of contacts.
• Aid in departmental communication and marketing strategies.
• Manage schedules to make best use of all resources including providers, rooms and equipment.
• Schedule appointments within own department and coordinate appointment scheduling with other departments or organizational partners.
• Perform administrative assistant functions including writing and sending letters and email messages.
• Maintain a database of all corporate client profiles.
• Facilitate the resolution/prevention of billing errors and denials – including obtaining pre-certifications or referrals as needed.