Signage Production Manager / Team Leader

About the role

We’re hiring a proven production leader. FASTSIGNS of Hilliard is looking for a hands-on, accountable Production Manager to lead our back-of-house operations. This role requires someone who can manage a team, streamline workflows, ensure exceptional product quality, and keep jobs moving — all while creating a culture of pride, efficiency, and ownership. This isn’t just about printing signs. It’s about leading people, owning throughput, and building a high-performance production floor.

Responsibilities

• Own the daily production schedule and job queue using Corebridge and internal systems.
• Ensure every team member in the back-of-house knows exactly what they should be working on each day.
• Run daily Production Workstart Meetings to align the team, communicate priorities, and prevent bottlenecks.
• Manage the full production lifecycle — from design handoff to output, finishing, QC, and delivery/install coordination.
• Oversee production across multiple stations and team members, ensuring smooth handoffs and clear accountability.
• Manage and schedule installations with both in-house and external installer partners.
• Conduct and coordinate site surveys as required to prepare for accurate quoting and successful installations.
• Train, coach, and cross-train the team on equipment, materials, processes, and safety protocols.
• Set clear expectations and follow up with consistency to drive accountability and performance.
• Foster a proactive, problem-solving team culture that values craftsmanship and continuous improvement.
• Ensure every job leaving the building meets our high standards for quality, accuracy, and finish.
• Reduce errors, reprints, and waste through strong process control and training.
• Promote clean, safe, and organized work areas.
• Maintain appropriate inventory of materials, substrates, vinyls, inks, etc.
• Order supplies as needed — avoiding overstock while ensuring job readiness.
• Operate and oversee maintenance of: Epson SureColor V7000 UV Flatbed, Epson SureColor S60600 Roll-to-Roll Printer, Kala Mistral Laminator, Mimaki CG-160 FXII Plotter.

Requirements

• Proven success managing production workflows and leading a team in a sign shop, print facility, fabrication environment, or similar.
• Strong ability to organize, prioritize, and move multiple jobs through production efficiently and on time.
• Deep technical knowledge of printing, laminating, cutting, vinyl application, and sign-making processes.
• Clear, calm communicator who can coach peers and drive team-wide accountability.
• Able to manage people and product — not just machines.
• Proficient with production software (e.g., RIP platforms, Corebridge, Flexi, Onyx).
• Physically capable of lifting 50+ lbs, standing for long periods, and working with tools and substrates hands-on.
• Bonus Points For Experience with vehicle wraps, ADA signage, LED-lit or dimensional signs.
• Install or fabrication background (including CNC/router or electrical signage).
• Experience training teams or implementing new production systems or layouts.

Benefits

• Consistent Monday–Friday daytime hours
• Paid holidays and time off
• Leadership autonomy — and full ownership of production
• Opportunity to shape and grow a strong team
• Access to advanced sign-making tools and technology
• A role that makes a visible difference in the success of local businesses

Pay

Compensation: $26.00 - $31.00 per hour