Sign Language Interpreter Part Time 24 VRS at Home Overnight

About the role

The Sign Language Interpreter provides high quality professional American Sign Language interpreting through video and/or on-site at various customer locations when needed. The role is supervised by the Communication Center Manager.

Responsibilities

• Provide effective video relay service, video remote interpreting and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi task between interpreting effectively while utilizing video based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimum supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Exhibit strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary
• Other duties as assigned

Requirements

• Must be able to work a minimum of 24 hours per week
• Must be able to work between the hours of 9p to 5a PST each week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must have a secure, lockable room in your primary residence or on your personal property
• Must pass company's interpreting skills assessment for English/ASL and Spanish/ASL interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training
• Must be willing to allow for the ability of remote monitoring and oversight of the At Home environment and both ends of a call (video and audio)

Qualifications

• One (1) year of professional interpreting experience
• One (1) year Video Relay Service interpreting experience in a call center environment, preferred
• Must have a valid and current NAD IV/V, BEI - Advanced or Master or RID certification
• Possess fluent ASL and spoken English language skills and spoken Spanish language skills
• Able to provide accurate interpretation
• Possess a good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct

Skills

• Fluent ASL and spoken English language skills and spoken Spanish language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct

Benefits

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family. Part-time interpreters are eligible for:

• Medical Plan
• Telehealth Plan
• Dental
• Life Insurance
• Short-term Disability
• Accident & Critical Illness
• Community Work (when available)
• Flexible Scheduling
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

$15.74-$65 (based on location, education, certifications, and interpreter specialties)

Schedule

Must be able to work a minimum of 24 hours per week between the hours of 9p to 5a PST each week