Hospitality I - Part Time (Overnight)

About the role

We are looking for the right employee who can set the tone for a guest's experience. A warm and friendly smile can turn a stressful travel day into the relief and relaxation of feeling at home.

Responsibilities

• Greet guests as they arrive at the Lodge and RV Park in a professional, courteous manner.
• Check Guests In/Out for Lodge & RV Park using InnRoad software.
• Receive payments for room and RV Pad rentals: Cash or Credit.
• Verify currency and return customer change accurately.
• Clean carpets with carpet machine as scheduled.
• Remove Linens from beds and bathrooms.
• Remove garbage as needed.
• Operate washer & dryer on site.
• Maintain a pleasant atmosphere for night Guests; keep noise to a minimum.
• Follow the procedure when dealing with difficult Guests.
• Maintain snack and soda inventory for Guests.
• Maintain cleanliness in common areas of the Lodge.
• Work alternate hours in an emergency.
• Participate in the Corporate Core Values training program.

Requirements

• High School Diploma
• Must be 21 or older
• Computer Experience with Microsoft Word & Excel
• Great Customer Service Skills
• Great Phone Etiquette skills
• Customer Service or Front of House experience
• Professional appearance
• Fill in other shifts as needed

Qualifications

• Experience with Innroad software (preferred)

Benefits

TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state of local law. We are dedicated to providing a work environment free from discrimination and harassment and where employees are treated with respect and dignity.