Sign Language Interpreter - Community

About the role

The Sign Language Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. They must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Responsibilities

• Provide effective onsite interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company
• Participate in company-sponsored training for Professional Development
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, a valid driver's license, and required insurance
• Demonstrate strong interpersonal skills in all settings

Requirements

• Must be able to work at least two hours per quarter
• Pass the company's interpreting skills assessment

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)

Skills

• Effective communication skills
• Customer service skills
• Professional demeanor
• Interpreting proficiency

Benefits

ZP offers a comprehensive suite of benefits to promote health and financial security for you and your family. These include:

• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

Pay Range: $15.74-$65 (based on location, education, certifications, state wage minimums, and interpreter specialties) ZP

Schedule

Flexible scheduling

Benefits

Includes:

• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement